Federal government struggles to manage communication devices

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The US government is struggling to tame a technological free-for-all for its 2.7 million civilian employees and their myriad phones, tablets and other devices.

What has emerged is a patchwork quilt of rules and practices that vary from agency to agency, all of which leave room for interpretation. And it’s only going to get trickier. A new generation of workers now has better mobile devices than agencies’ clunky options and is pushing for more access and quicker connections. But that means greater security risks.


Federal government struggles to manage communication devices