FCC Proposes $3.9 Million Fine Against Neon Phone Service For Slamming and Cramming

The Federal Communications Commission proposed a nearly $4 million fine against Neon Phone Service of Rockledge (FL) for “slamming” and “cramming.” The company appears to have violated Commission rules by switching customers’ long distance carriers without obtaining proper, verified authorization—an illegal practice called slamming. It also apparently added unauthorized charges onto consumers’ telephone bills—often referred to as cramming.