The biggest issue in government that no one talks about

Coverage Type: 

While Silicon Valley start-ups reinvent the world, most government agencies can only dream of being innovators.

Basic competence on tech projects is a struggle, as the rollout of HealthCare.com illustrated. At a GE-hosted event in Washington addressing the future of work, Gov. Pat McCrory (R-NC) addressed what he believes is the root of the problem.

“The biggest issue we have in government is the one thing no one talks about,” Gov McCrory said. “It’s how to get the work done in the most efficient, effective and quality way. I’m CEO in addition to being chairman of the board as governor and my biggest issue is being hamstrung by policies and politics which don’t allow me to operate in the most efficient and productive way and that includes paying the people who are really good.”

The problems begin with hiring, a report from the Partnership for Public Service noted: “The federal hiring process over time has become so slow, complex, opaque and imprecise in its ability to identify the best candidates that it is more likely to impede than facilitate the government’s ability to hire well.” And things don’t get better once employees are in the door. One study found that only 57.8 percent of federal government workers are satisfied with their jobs, as opposed to 70.7 percent of employees in the private sector.


The biggest issue in government that no one talks about