AT&T ranked worst cellphone service provider by Consumer Reports

Consumer Reports has declared AT&T to be the worst cellphone service provider in the country. That brings AT&T, the exclusive service provider for the Apple iPhone, to dead last behind top-scorer U.S. Cellular as well as Verizon Wireless, Sprint and T-Mobile. The company struggled in all 10 categories used to determine the rankings. Consumer Reports readers gave AT&T a score of 60, far behind the 69 they gave to second-to-last T-Mobile. AT&T’s data and voice services and its customer service -- including staff knowledge and ability to resolve issues -- were all deemed lacking.