Apple Summoned by Korea Lawmakers Over IPhone Queries

Apple was summoned by South Korean lawmakers to answer questions about the company's iPhone-service policy amid complaints from local users, parliamentary officials said.

Farrel Farhoudi, senior director for Apple's iPhone service, will appear in parliament on Oct. 21 at the request of lawmakers led by You Won Il, You's assistant Kim Se Ho said. South Korean buyers of the iPhone have complained that Apple mostly gives refurbished used phones to customers with faulty devices, instead of providing new handsets, free repairs or refunds, Kim said. Apple's local service warranty gives buyers the four options when they have trouble within 14 days of purchase, he said.