SHAKEN/STIR Robocall Summit

Federal Communications Commission

Thursday, July 11, 2019 - 2:30pm to 8:30pm

9:30 am Introduction by Lisa Hone, Deputy Chief, Wireline Competition Bureau, FCC

9:35 am Panel 1: Progress Made by Major Voice Service Providers in Deploying SHAKEN/STIR

Introduction: Chris Wendt, Director of Technical Research & Development for IP Communications, Comcast, and Co-author of SHAKEN and STIR standards

Moderators: Kris Monteith, Chief, Wireline Competition Bureau, FCC Matthew Collins, Attorney Advisor, Wireline Competition Bureau, FCC

Panelists:

  • Alexander Eatedali, Director of Engineering, Core Network and Voice, Vonage
  • Kathleen Foster, Core Networks Engineering Director, T-Mobile
  • Jeff Haltom, Senior Manager Verizon Headquarters Planning, Verizon
  • Scott Mullen, Chief Technology Officer, Bandwidth
  • Linda Vandeloop, Assistant Vice President External Affairs/Regulatory, AT&T; Chair, Secure Telephone Identity Governance Authority Board
  • Chris Wendt, Director of Technical Research & Development for IP Communications, Comcast

Discussion topics will include the progress made by major voice service providers toward deploying the SHAKEN/STIR framework by the end of this year and the lessons they have learned from deploying call authentication technology in their own networks and from testing inter-provider call signing.

10:50 am Break

11:00 am Panel 2: Using SHAKEN/STIR to Improve the Consumer Experience

Introduction: Hala Mowafy, Senior Business Consultant, Ericsson, and Co-author of Enhanced Calling Name Standards

Moderators: Patrick Webre, Chief, Consumer and Governmental Affairs Bureau, FCC Jerusha Burnett, Attorney Advisor, Consumer Policy Division, Consumer and Governmental Affairs Bureau, FCC

Panelists:

  • Scott Hambuchen, Chief Information Officer, First Orion
  • Lavinia Kennedy, Director, Product Management, Transaction Network Services
  • Hala Mowafy, Senior Business Consultant, Ericsson  Jonathan Nelson, Director, Product Management, Hiya
  • Kathy Stokes, Director, Fraud Prevention Programs, AARP
  • Clark Whitten, Principal Engineer, Cox

Discussion topics will include the use of caller ID authentication to reduce spoofed robocalls and improve the consumer experience, with a focus on the role of SHAKEN/STIR in call analytics and how SHAKEN/STIR will impact what consumers see on their phones.

12:15 pm Remarks by Ajit Pai, Chairman, FCC

12:30 pm Lunch Break

1:30 pm Presentation: Progress and Next Steps in SHAKEN/STIR Governance

Speaker: Brent Struthers, Director, Secure Telephone Identity Governance Authority

1:45 pm Panel 3: Challenges to Deployment Facing Smaller Voice Service Providers

Moderators: Eric Burger, Chief Technology Officer, FCC Heather Hendrickson, Assistant Division Chief, Competition Policy Division, Wireline Competition Bureau, FCC

Panelists:

  • Jim Dalton, Chief Executive Officer, TransNexus
  • Brian Ford, Director of Industry Affairs, NTCA
  • David Frigen, Chief Operating Officer, Wabash Communications
  • Denny Law, General Manager and CEO, Golden West Telecommunications
  • Ram Ramanathan, Senior Director, Product Management, Ribbon Communications
  • Joe Weeden, Vice President, Product Management, Metaswitch

Discussion topics will include the challenges and potential solutions to deployment of SHAKEN/STIR by smaller voice service providers. 

3:00 pm Fireside Chat with the FCC Bureau Chiefs

Participants:

  • Rosemary Harold, Chief, Enforcement Bureau, FCC
  • Kris Monteith, Chief, Wireline Competition Bureau, FCC
  • Patrick Webre, Chief, Consumer and Governmental Affairs Bureau, FCC

Discussion topics will include key takeaways from the day’s event and how SHAKEN/STIR will support efforts to combat illegal robocalls.

3:30 pm Adjourn



Federal Communications Commission (FCC)
445 12th Street SW
Washington , DC 20554
US