Coronavirus and Connectivity

Through our Headlines news service, Benton is tracking the role of broadband in the response to coronavirus (COVID-19). Click on titles below for full summaries of articles and links to sources.

Broadband Scarcity Looms Over Virtual School Year

As school districts hammer out plans to hold fall classes partially or fully online, educators and regulators are scrambling to get as many students connected to the internet as possible, highlighting the ongoing connectivity divide that threatens to further disadvantage low-income and rural learners. The problem is big enough that Congress may need to offer an answer. Chicago has demonstrated a particularly good model by striking contracts with providers like Comcast for bulk sponsored service accounts, which let the school distri

Civil Rights, Labor and Anti-Poverty Groups Demand FCC Amend Lifeline to Help Low-Income Americans Pay Their Bills

As the economic crisis brought on by the coronavirus pandemic continues throughout the United States, a coalition of 25 organizations including the NAACP, the National Consumer Law Center and the Communications Workers of America is urging the Federal Communications Commission to make a number of changes to the Lifeline voice and broadband subsidy program to help low-income Americans pay their phone and internet bills. Among its requests, the coalition is calling on the FCC in a 

Internet companies handled 'dramatic surge' during pandemic because of infrastructure investments, industry says

Comcast and its counterparts in the industry faced a surge of internet traffic in March and April, as other parts of the economy largely shut down. Employees began meeting on video conferencing platforms instead of at the office. Students and teachers moved to online as well. And while essential workers continued to report to their workplaces, nobody could go to a bar, movie or dinner afterward to unwind.

Sens Manchin, Cornyn Introduce ACCESS the Internet Act to Expand Hotspots for Education, Telehealth Amid COVID-19 Pandemic

Senators Joe Manchin (D-WV) and John Cornyn (R-TX) introduced the bipartisan Accelerating Connected Care and Education Support Services on the Internet (ACCESS the Internet) Act to expand reliable broadband access for education and telehealth appointments for rural America during the COVID-19 pandemic. The ACCESS the Internet Act provides funding for the Education Stabilization Fund, hotspots through libraries, and telehealth services through the Federal Communications Commission and US Dept of Veterans Affairs.

Consolidated Communications Partnering with New Hampshire Towns and the State to Fund $18 Million Broadband Expansion

Consolidated Communications announced plans to partner with the state of New Hampshire and local towns to invest nearly $18 million to expand and enhance broadband services across the state. Consolidated was awarded $3.5 million in grants from the state’s Connecting New Hampshire - Emergency Broadband Expansion Program to build high-speed, fiber-to-the-premises Internet networks to homes and businesses in Danbury, Springfield, and Mason. The company also received a separate grant to upgrade existing Internet services in the town of Errol.

T-Mobile Overtakes AT&T to Become No. 2 Carrier

T-Mobile said it has vaulted ahead of rival AT&T in the race for wireless customers to become the country’s second-largest cellphone carrier. T-Mobile ended June with 98.3 million US customers, excluding wholesale subscribers on other brands that use its network. AT&T reported 92.9 million prepaid and postpaid customers, a tally that didn’t count wholesale accounts or connected devices such as Wi-Fi hotspots and car sensors.

USDA Invests More Than $29 Million in High-Speed Broadband in Rural Oklahoma

The Trump Administration announced that the US Department of Agriculture (USDA) is investing more than $29 million to provide broadband service in unserved and underserved rural areas in Oklahoma.

South Carolina offers first fix to broadband problem for families in need. But it’s only temporary

An estimated 650,000 South Carolinians don’t have high-speed internet access, making it nearly impossible go to a virtual class. So, as a temporary fix for that problem, schools have requested the state pay for internet access for 57,000 households for the upcoming school year mostly through mobile hotspots. Those requests are expected to increase as the academic year nears and parents decide whether to send their students to school for in-person instruction. The COVID-19 pandemic is shining a light on the lack of broadband access in some areas, especially rural communities.

WISPs and schools take a fresh look at 2.5 GHz spectrum

It’s been just over a year since the Federal Communications Commission dropped the educational use requirement for the Educational Broadband Service (EBS) spectrum, saying most licensees weren’t deploying the spectrum for its intended use. Now, with thousands of students facing the possibility of another semester outside the classroom, schools that hold spectrum in the 2.5 GHz band are reconsidering its value.

CenturyLink CEO Storey doesn’t expect a return to normal anytime soon for employees and customers

CenturyLink CEO and President Jeff Storey said on the company's Q2 earnings call that he doesn't think things will return to pre-COVID 19 days, but there are now new opportunities. Storey said about 75% of CenturyLink's employees are currently working from home. He told CenturyLink's employees not to expect to return to their offices before early fall. CenturyLink will take a phased approach to employees returning to their office spaces. "Frankly, I don't expect we will ever return to the work from work approach we had prior to the pandemic," Storey said.