More than 12 million US households have cancelled their home broadband service and use only mobile broadband for their internet needs. There are more than 15 million households in the US that have only a mobile broadband service, which includes more than three million households that have never had a home internet subscription. “High cost is the most prominent issue driving households to cut the cord and go mobile only, although service-related issues, from slow speeds to poor customer experience, also contribute,” said Kristen Hanich, Senior Analyst, Parks Associates.

In the Fall of 2020, the National Digital Inclusion Alliance partnered with the Salt Lake City Public Library and Urban Libraries Council to bridge the Digital Divide in Salt Lake City through the launch of a Digital Navigators pilot project. To prepare for direct service in Dec 2020, program leadership at the City Library and NDIA worked collaboratively to develop several tools for Digital Navigators to use as they recorded and addressed the needs of community members in Salt Lake City.

Three senators urged the Federal Communications Commission to administer the Emergency Broadband Benefit Program (EBBP) in a way that helps address the longstanding digital divides that block too many Americans from securing a reliable, affordable broadband connection.

The House of Representatives approved President Joe Biden’s $1.9 trillion pandemic rescue plan in a 219 to 212 vote, sending the measure to the Senate as Democrats race to pass it into law before boosted unemployment payments expire in March. The legislation includes a $7.6 billion Emergency Connectivity Fund. For the duration of the ongoing pandemic, the fund will enable schools and libraries to connect students and library patrons to broadband services and devices.

On Feb 25, 2021, the Federal Communications Commission adopted a Report and Order establishing the Emergency Broadband Benefit Program, a $3.2 billion federal initiative to provide low-income households discounts on their internet service bills.

With today’s vote, the Federal Communications Commission Commission acts swiftly to implement a program that will help those most affected by the pandemic to stay connected to the those who mean the most to them. Yet while the Commission has acted quickly, today’s order creates thoughtful, fair, and sensible policies. I could not be prouder of, or more humbled by, the diligent work of the employees across the agency, particularly those in the Wireline Competition Bureau. I am further thankful to my dedicated staff for their contributions leading up to this vote.

In June of 2020, I co-authored an op-ed with leaders Reverend Al Sharpton, Vanita Gupta, Marc Morial, and Maurita Coley entitled, Broadband Access Is a Civil Right We Can’t Afford to Lose—But Many Can’t Afford to Have.1 The first line in that piece reads: “There is a broadband emergency in America.” I am deeply proud of today’s action that follows through with that fierce urgency of now.

I differ from my colleagues on a few of the issues we address today. But it is imperative that we come together, compromise, and find common ground so that we can stand up this program. For instance, while I would have preferred that we prioritize the needs of students, I remain pleased that the program we stand up today will benefit school kids. Indeed, we include several paths to participation for families with school-aged children, thus ensuring that we have stood up a program that will put dollars directly towards the monthly Internet bills of families with children.

Adopting these rules today is just the first step. So what happens next? First, for this program to be a success, we need the assistance of local organizations, national organizations, schools, faith-based institutions, and others who are trusted voices in their communities, to help get the word out and encourage those in need to enroll. To make it easy for those who are interested in helping, we have a website dedicated to this program that includes a place for outreach partners to learn how they can get the word out.

When President Joe Biden asked what critics would have him cut from his covid relief bill, he got plenty of answers about reducing the $510 billion in aid to state and local governments — including from us. Now some moderate Senate Democrats are suggesting a middle way: Earmark $50 billion of those funds for broadband investment. The idea, spearheaded by Sens Angus King (I-ME) and Mark Warner (D-VA), is a political crowd-pleaser more likely to attract cross-aisle support than most big spending.