Sharon Strover

Information Access Practices

Access to information is riding a turbulent sea of costs, technology shifts, and ever-rising requirements for digital connectivity. Although the notion of information as a foundation of democracy seems commonplace in the United States, it took the COVID-19 pandemic to drive home the disarray of access around the country and across the globe. The broader subject of the “digital divide” has received a lot of attention as a proxy for ideas around digital access. Understanding of the divide has evolved alongside the internet itself.

Framing Access: Digital Navigators and Libraries

To explore the expanding role of libraries in providing internet access and promoting digital literacy, this article examines ten libraries in one state that developed Digital Navigator programs. Representing a mix of small and rural as well as metropolitan and large libraries, the libraries’ efforts offer a different philosophy in dealing with digital divide factors. This research investigates how libraries launched Digital Navigator programs, the processes behind developing them, and how they reflect notions of information access.

Broadband, rural contexts and local economic dynamics

This research explores the relationship between broadband availability and quality and entrepreneurship in rural regions in three states. It investigates the unique properties of rural locations as they may bear on connectivity's associations with various types of entrepreneurial endeavors.

Scoping new policy frameworks for local and community broadband networks

Over several years, locally-initiated and operated Internet infrastructure projects have attempted to provide online connectivity and simultaneously achieve various social goals. Many generations of do-it-yourself network efforts that are either wireless, such as community mesh networks, or wired, such as fiber cooperatives, exist, but in the United States scaled developments have been stalled for a variety of reasons. This research examines the history of local connectivity efforts as well as technologies designed to cultivate sharing or commons organizational approaches.

Scoping New Policy Frameworks for Local Broadband Networks

Over many years, locally-initiated and operated broadband infrastructure projects have attempted to resolve the last-mile dilemma. Many generations of do-it-yourself (DIY) network efforts that are either wireless, such as community mesh networks, or wired, such as fiber cooperatives, exist, but in the U.S. scaled developments have been stalled for a variety of reasons that include regulatory prohibitions. This research examines a current ‘third wave’ of community networking, marked by local and DIY efforts as well as technological innovations.

Public libraries and 21st century digital equity goals

Public libraries have historically positioned themselves as pillars of information and inclusion in society. Free, available to all, with materials in multiple languages and formats, libraries are possibly the most inclusive public institution.

Why rural America needs better internet service

[Commentary] With an upcoming Federal Communications Commission vote on whether cellphone data speeds are fast enough for work, entertainment and other online activities, Americans face a choice: Is modest-speed internet appropriate for rural areas, or do rural Americans deserve access to the far faster service options available in urban areas?

Reaching rural America with broadband internet service

[Commentary] All across the US, rural communities’ residents are being left out of modern society and the 21st century economy. I’ve traveled to Kansas, Maine, Texas and other states studying internet access and use – and I hear all the time from people with a crucial need still unmet. Rural Americans want faster, cheaper internet like their city-dwelling compatriots have, letting them work remotely and use online services, to access shopping, news, information and government data.

At the Edges of the National Digital Platform

Libraries straddle the information needs of the 21st century. The wifi, computers and now mobile hotspots that some libraries provide their patrons are gateways to a broad, important, and sometimes essential information resources. The research summarized here examines how rural libraries negotiate telecommunications environments, and how mobile hotspots might extend libraries' digital significance in marginalized and often resource-poor regions.

The Internet has grown tremendously in terms of its centrality to information and entertainment resources of all sorts, but the ability to access the Internet in rural areas typically lags that experienced in urban areas. Not only are networks less available in rural areas, they also often are of lower quality and somewhat more expensive; even mobile phone-based data plans — assuming there are acceptable signals available — may be economically out of reach for people in these areas. With older, lower income and less digitally skilled populations typically living in rural areas, the role of the library and its freely available resources may be especially useful. This research examines libraries' experiences with providing free, mobile hotspot-based access to the Internet in rural areas of Maine and Kansas.

Libraries and Rural Broadband

With just a little over 2,000 people in western Kansas’ Stanton County, you might be surprised there’s a library in the area. But the Stanton County Public Library is heavily used. If you went there after hours and looked on its outdoor patio, you might see people at the Anna Mae Lewis Outdoor Library using the Internet connectivity from the library’s network. As my team visited rural libraries in Kansas and Maine, we routinely saw parking lots and streets filled with patrons using Wi-Fi connections after hours. By some estimates, there are 4,078 rural libraries in the US and they’re important in more ways than you might expect. Going well beyond book lending, rural libraries support all sorts of educational programs, maker spaces, and social service meetings. They also have public access computers and most provide Wi-Fi access both inside and outside their buildings.