Samantha Lai

Maintaining health information exchange competitiveness in a new health care market

The COVID-19 pandemic has contributed to the skyrocketing adoption of information technologies, especially in the health care system. The digital transformation of the health care industry is not merely restricted to increased use of telemedicine and telehealth, but also the creation of new care-delivery systems unexpectedly driven by agents external to the health care system, including new medical technology startups and retail companies.