Paul Hitlin

Public Comments to the Federal Communications Commission About Net Neutrality Contain Many Inaccuracies and Duplicates

Network neutrality regulations underpin the digital lives of many Americans, yet it is challenging to survey the public on such an inherently complex and technical subject.

Facebook Algorithms and Personal Data

How well do Americans understand algorithm-driven classification systems, and how much do they think their lives line up with what gets reported about them?

Internet, social media use and device ownership in U.S. have plateaued after years of growth

The use of digital technology has had a long stretch of rapid growth in the United States, but the share of Americans who go online, use social media or own key devices has remained stable the past two years, according to a new analysis of Pew Res

Bots in the Twittersphere

The role of so-called social media “bots” – automated accounts capable of posting content or interacting with other users with no direct human involvement – has been the subject of much scrutiny and attention in recent years.

‘We the People’: Five Years of Online Petitions

In order to understand how citizens used the opportunity to directly seek redress from the White House, and how the administration responded, Pew Research Center conducted a detailed content analysis of “We the People” petitions.

Research in the Crowdsourcing Age, a Case Study

Digital age platforms are providing researchers the ability to outsource portions of their work – not just to increasingly intelligent machines, but also to a relatively low-cost online labor force comprised of humans.