Amy Mitchell

How Americans Encounter, Recall and Act Upon Digital News

Anyone who wants to understand today’s news environment faces a challenge: How to discern the nuances of digital news habits when Americans’ attention spans are fractured, human memory is naturally limited and news comes at them every which way. To tackle this complex question, Pew Research Center, in association with the John S. and James L. Knight Foundation, took on the unusual task of staying in touch with more than 2,000 U.S. adults who get at least some news online over the course of a week. The study also sheds light on whether people are actually aware of the sources of news they consume – a question all the more relevant in light of the prevalence of fabricated news stories during the final weeks of the 2016 election. It reveals that when consumers click on a link to get to news, they can often recall the news source’s name.

Individuals who said they followed a link to a news story were asked if they could write down the name of the news outlet they landed on.On average, they provided a name 56% of the time. But they were far more able to do so when that link came directly from a news organization – such as through an email or text alert from the news organization itself – than when it came from social media or an email or text from a friend. It was also the case that 10% of consumers, when asked to name the source of the news, wrote in “Facebook” as a specific news outlet.

Trump, Clinton Voters Divided in Their Main Source for Election News

According to a new Pew Research Center survey, Americans who say they voted for Donald Trump in the general election relied heavily on Fox News as their main source of election news leading up to the 2016 election, whereas Hillary Clinton voters named an array of different sources, with no one source named by more than one-in-five of her supporters. The survey was conducted Nov. 29-Dec. 12, 2016, among 4,183 adults who are members of Pew Research Center’s nationally representative American Trends Panel.

When voters were asked to write in their “main source” for election news, four-in-ten Trump voters named Fox News. The next most-common main source among Trump voters, CNN, was named by only 8% of his voters. Clinton voters, however, did not coalesce around any one source. CNN was named more than any other, but at 18% had nowhere near the dominance that Fox News had among Trump voters. Instead, the choices of Clinton voters were more spread out. MSNBC, Facebook, local television news, NPR, ABC, The New York Times and CBS were all named by between 5% and 9% of her voters. What’s more, though Fox News tops the list of sources among Trump voters, only 3% of Clinton voters named it as their main source.

Many Americans Believe Fake News Is Sowing Confusion

According to a new survey by Pew Research Center, most Americans suspect that made-up news is having an impact. About two-in-three US adults (64%) say fabricated news stories cause a great deal of confusion about the basic facts of current issues and events. This sense is shared widely across incomes, education levels, partisan affiliations and most other demographic characteristics.

Though they sense these stories are spreading confusion, Americans express a fair amount of confidence in their own ability to detect fake news, with about four-in-ten (39%) feeling very confident that they can recognize news that is fabricated and another 45% feeling somewhat confident. Overall, about a third (32%) of Americans say they often see political news stories online that are made up.

Civic Engagement Strongly Tied to Local News Habits

In local communities, the civically engaged – the people who vote, volunteer and connect with those around them – play a key role in community life. Thus, how and to what degree they stay informed about their communities carries added weight. A new study by Pew Research Center in association with the John S. and James L. Knight Foundation reveals that, overall, the civically engaged are indeed more likely than the less engaged to use and value local news. But two particular aspects of civic engagement stand out as most closely associated with local news habits: a strong connection to one’s community and always voting in local elections.

Americans with one of these two attributes, the study finds, consistently display stronger local news habits across a range of measures: news interest, news intake (the number and types of sources they turn to) and news attitudes – their views of local news organizations. The roughly one-in-five US adults (19%) who feel highly attached to their communities demonstrate much stronger ties to local news than those who do not feel attached. Similar to the highly attached, those who say they always vote in local elections (27% of US adults) display strikingly stronger local news habits than those who do not regularly vote in local elections.

Younger adults more likely than their elders to prefer reading news

When asked whether one prefers to read, watch or listen to their news, younger adults are far more likely than older ones to opt for text, and most of that reading takes place on the web.

Overall, more Americans prefer to watch their news (46%) than to read it (35%) or listen to it (17%), a Pew Research Center survey found earlier in 2016. But that varies dramatically by age. Those ages 50 and older are far more likely to prefer watching news over any other method: About half (52%) of 50- to 64-year-olds and 58% of those 65 and older would rather watch the news, while roughly three-in-ten (29% and 27%, respectively) prefer to read it. Among those under 50, on the other hand, roughly equal portions – about four-in-ten of those ages 18-29 and ages 30-49 – opt to read their news as opt to watch it. Most of that reading among younger adults is through digital text rather than print. About eight-in-ten (81%) of 18- to 29-year-olds who prefer to read their news also prefer to get their news online; just 10% choose a print newspaper. The breakdown among 30- to 49-year-olds is similar. News readers who are ages 50-64, on the other hand, are more evenly split between a preference for the web (41%) and print paper (40%), while those 65 and older mostly still turn to the print paper (63%). There is also evidence that younger adults who prefer to watch their news are beginning to make the transition to doing so on a computer rather than a television. While 57% of 18- to 29-year-old news watchers prefer to get their news via TV, 37% cite the web as their platform of choice. That is far more than any other age group, including double the percentage of 30- to 49-year-old news watchers.

The Modern News Consumer

Wave after wave of digital innovation has introduced a new set of influences on the public’s news habits. Social media, messaging apps, texts and e-mail provide a constant stream of news from people we’re close to as well as total strangers. News stories can now come piecemeal, as links or shares, putting less emphasis on the publisher. And, hyper levels of immediacy and mobility can create an expectation that the news will come to us whether we look for it or not. How have these influences shaped Americans’ appetite for and attitudes toward the news? What, in other words, are the defining traits of the modern news consumer?

A new, two-part survey by Pew Research Center, conducted in early 2016 in association with the John S. and James L. Knight Foundation, reveals a public that is cautious as it moves into this more complex news environment and discerning in its evaluation of available news sources. To be sure, news remains an important part of public life. More than seven-in-ten US adults follow national and local news somewhat or very closely – 65% follow international news with the same regularity. Fully 81% of Americans get at least some of this news through websites, apps or social networking sites. And, this digital news intake is increasingly mobile. Among those who get news both on desktop computers and mobile devices, more than half prefer mobile. In this digital news environment, the role of friends and family is amplified, but Americans still reveal strong ties to news organizations. The data also reinforce how, despite the dramatic changes witnessed over the last decade, the digital news era is still very much in its adolescence.

Social, Search & Direct -- Pathways to Digital News

In this study of US Internet traffic to 26 of the most popular news websites, direct visitors -- those who type in the news outlet’s specific address (URL) or have the address bookmarked -- spend much more time on that news site, view many more pages of content and come back far more often than visitors who arrive from a search engine or a Facebook referral.

The data also suggest that turning social media or search eyeballs into equally dedicated readers is no easy task. These are among the key findings that detail how 1 million people enrolled in one of the nation’s most popular commercial Internet panels have been connecting through their desktop and laptop computers with the most accessed or shared news sites of our time.

An analysis by Pew Research of three months of comScore data finds that among users coming to these news sites through a desktop or laptop computer, direct visitors spend, on average, 4 minutes and 36 seconds per visit. That is roughly three times as long as those who wind up on a news media website through a search engine (1 minute 42 seconds) or from Facebook (1 minute 41 seconds). Direct visitors also view roughly five times as many pages per month (24.8 on average) as those coming via Facebook referrals (4.2 pages) or through search engines (4.9 pages). And they visit a site three times as often (10.9) as Facebook and search visitors.