This page is part of Benton Foundation's online archive. We've kept some old stuff around for historical purposes.

Losing Ground Bit by Bit

© 1998 Benton Foundation

 NOTE: This page is no longer actively maintained by the Benton Foundation, but it remains available as a historic record of our past work. Because of this, some of the hyperlinks on this page may no longer function.  
Losing Ground Bit by Bit:
Low-Income Communities in the Information Age

A PDF version (580k) is also available.

This report was researched and prepared by Susan Goslee, with editorial guidance from Chris Conte.

Additional contributors include Jillaine Smith, Kevin Taglang, and Betsy Puckett.

Print design: Supon Design Group, Washington, DC
Photos: Photodisc Losing Ground Bit by Bit is published by the Benton Foundation in association with the National Urban League, who share a commitment to bringing the benefits of the digital age to all Americans.

The What's Going On series is published through the Benton Foundation's Communications Policy and Practice program.

Losing Ground Bit by Bit: Low-Income Communities in the Information Age is made possible by a generous grant from the Charles Stewart Mott Foundation.

Additional support for the series and for our work comes from the John D. and Catherine T. Macarthur Foundation and the W.K. Kellogg Foundation.  


Defining the Technology Gap

Worrisome Trends Who Suffers? Can Schools and Libraries Help the Poor Catch Up?

Barriers to Closing the Gap

Societal Priorities Ambivalence About Technology Lack of Political Clout

What's Needed: The Policy Arena

Universal Service Federal Programs State Regulatory Commissions Other Anti-Poverty Efforts Community-Based Initiatives

What's Working

Using technology to support community-based industry: ACENet Training 20th-century citizens for 21st-century jobs: The South Bristol Learning Network A trusted service provider incorporates technology into its programs: United Neighborhood Houses of New York Public institutions increasing access: Union City Schools and Libraries Online! Providing support and information for community technology centers: CTCNet Using technology to strengthen neighborhood communications: The AFN-Neighborhood Network and MUSIC/LUV Providing underserved youth with enrichment and training for the jobs of the future: Break Away Technologies, Plugged In, and National Urban League Youth Achievement Initiatives

Resources Print and Internet resources, programs, and studies referred to throughout the report, and suggestions of additional areas for exploration. Overview -- Trends & Policy Surveys & Statistics Organizations Pursuing Technology Equity Related Organizations Research Organizations State Utility Commissioners and Public Advocates The Benton Foundation's Communications Policy and Practice program promotes public interest values and noncommercial services for the evolving Information Infrastructure through research, policy analysis, print and online publishing, and outreach to nonprofits and foundations. Its web site provides current information on communications policy and highlights innovated uses of technology by nonprofit organizations.

The National Urban League is the premiere social service and civil rights organization in America. The League is a nonpartisan, community-based organization headquartered in New York City, with 115 affiliates around the country. The League's Technology Programs and Policy department works with industry, government, and other community-based organizations to bring the benefits of information and communications technologies to underserved communities.