‘It’s Hard to Trust the Numbers.’ Internet Providers Inflate Official Speed Results
The Federal Communications Commission’s nearly decade-old program, Measuring Broadband America, is the US government’s gauge of whether home internet-service providers are holding up their end of the bargain when they promise users certain speeds. Companies wield tremendous influence over the study and often employ tactics to boost their scores, according to interviews with more than two dozen industry executives, engineers and government officials.
