Federal Communications Commission Chairman Ajit Pai refused to brief House Commerce Committee staff on why the FCC has yet to end wireless carriers’ unauthorized disclosure of consumers’ real-time location data and what actions the FCC has taken to address the issue to date.
A free texting service used by teachers, students, and parents may stop working on the Verizon Wireless network because of a dispute over texting fees that Verizon demanded from the company that operates the service. As a result, teachers that use the service have been expressing their displeasure with Verizon. Remind—the company that offers the classroom communication service—criticized Verizon for charging the new fee.
The question we face in the digital age is not how to have it all, but how to maintain valuable activity at a societal price on which we can agree. Just as we have made laws about tolerable levels of waste and pollution, we can make rules, establish norms, and set expectations for technology. Perhaps the online world will be less instantaneous, convenient, and entertaining. There could be fewer cheap services. We might begin to add friction to some transactions rather than relentlessly subtracting it. But these constraints would not destroy innovation.
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