Gatekeepers or Censors? How Tech Manages Online Speech
Apple, Google and Facebook erased from their services many — but not all — videos, podcasts and posts from the right-wing conspiracy theorist Alex Jones and his Infowars site. And Twitter left Jones’s posts untouched. The differing approaches to Jones exposed how unevenly tech companies enforce their rules on hate speech and offensive content. There are only a few cases in which the companies appear to consistently apply their policies, such as their ban on child pornography and instances in which the law required them to remove content, like Nazi imagery in Germany.