January 2016

Winning the 21st Century Cyberspace Race

[Commentary] Just this weekend, Washington (DC), and much of the East Coast was hit by massive snow storms. Severe weather conditions can strain a city’s resources and risk lives even under the best conditions. But imagine if, taking advantage of the situation, a sophisticated cyber attack had also taken down the electrical grid, snarling communications, disabling emergency services and hospitals — even robbing people in their homes of life-saving heat. How would America have responded? How serious a toll on human life could it have taken? It is frightening to think about just how reliant we are on technology, and just how vulnerable that can make our society. Cybersecurity must be a national priority — not only to protect our nation, but to protect ourselves and our neighbors.

As President, I will prioritize America’s cybersector, bringing together private, public and government resources to secure and advance America’s online presence. Central to this initiative is the establishment of a National Cyber Security Administration (NCSA). Just as NASA helped centralize America’s efforts in the space race, the NCSA will be instrumental in winning the cyberspace race. This is not another federal bureaucracy. On the contrary, the NCSA will consolidate inefficient government initiatives and offices, eliminating stovepipes and providing a central point for public-private cooperation.

[Dr. Ben Carson a retired pediatric neurosurgeon and Republican candidate for president]

Suffer in Silence or Pay Up

[Commentary] As Americans make more purchase decisions through free information gathered via the Internet, online reviews play an increasingly important role in selecting a hotel for a vacation, buying a gift, or choosing a professional contractor. But when some businesses block tough but truthful criticism, the trustworthiness of such reviews is diminished -- even for businesses that don't engage in the practice.

We introduced the bipartisan Consumer Review Freedom Act, in both the US Senate and House of Representatives, to protect the spirit of our Constitution's First Amendment right to free speech by prohibiting gag clauses. Our legislation, which the Senate has already approved, would stop these egregious gag clauses while still preserving the right of a business to defend itself against false claims, including any manufactured by competitors. What our proposal enacts is a common-sense approach to protecting consumer rights and an extraordinary free market system of customers that holds businesses accountable in a digitally-connected world. Through this legislation, we can stop gag clauses before the practice goes viral and guarantee your right as a consumer to inform and learn from others. Until the Consumer Review Freedom Act is enacted, however, that right is in jeopardy.

The FCC's Role in Protecting Online Privacy

Internet Service Providers are different. They are different from other online players like Apple, Facebook, or Google, both because of their unique role as Internet gatekeepers and because of the nature of the market for consumer-facing last mile Internet service. Their umbrella-like ability to capture individual interactions over the Internet and all aspects of an individual subscriber’s daily use patterns is notable. And unlike other actors in the Internet
ecosystem, wireline and wireless ISPs are always able to connect individual Internet use patterns to a subscriber’s real name, address, phone number, and billing history.

With its rulemaking authority, the FCC should set privacy baselines that help to define the minimum standards that Americans can expect from their ISPs. In the long run, the adoption of these basic rules will encourage more Americans to engage in the modern Internet by offering subscribers control over the personal data that they have no choice but to reveal to their common carriers. A clear regulatory framework will ensure that the Internet continues to grow as the essential communications network millions of Americans already recognize it to be—a network where free and open speech flourishes.

Groups Support Calls for FCC To Update Rural Health Care Program

The Healthcare Information and Management Systems Society and the Personal Connected Health Alliance have sent a letter to the Federal Communications Commission supporting calls for the department to modernize the Rural Health Care Program. Among other things, the coalition asked that FCC:

  • Allow rural providers to obtain discounts for using broadband in remote monitoring programs under a 2015 request from CHRISTUS Health to FCC
  • Help launch coalitions that allow safety-net providers to access broadband
  • Increase incentives to help rural providers access affordable broadband
  • Support more patient monitoring efforts

In a letter of support, HIMSS and the Personal Connected Health Alliance wrote, "The need amongst many rural health care providers for access to high-quality broadband access is profound." They added, "Benefits of expanded broadband access include the ability to conduct secure high quality eVisits such as telemedicine and expanded remote patient monitoring within the home."

The Heavy Price We Pay for ‘Free’ Wi-Fi

[Commentary] For many years, New York City has been developing a “free” public Wi-Fi project. Called LinkNYC, it is an ambitious effort to bring wireless Internet access to all of the city’s residents. This is the latest in a longstanding trend in which companies offer ostensibly free Internet-related products and services, such as social network access on Facebook, search and email from Google or the free Wi-Fi now commonly provided in cafes, shopping malls and airports. These free services, however, come at a cost. Use is free on the condition that the companies providing the service can collect, store and analyze users' valuable personal, locational and behavioral data. This practice carries with it poorly appreciated privacy risks and an opaque exchange of valuable data for very little. Is free public Wi-Fi, or any of these other services, really worth it?

It’s ironic that, in this supposed age of abundant information, people are so poorly informed about how their valuable digital assets are being used before they unwittingly sign their rights away. Developing a way for people to correctly value their data, privacy and information security would be a major additional step forward in developing financially viable, private and secure alternatives. With it might come the possibility of an information age where people can maintain their privacy and retain ownership and control over their digital assets, should they choose to.

[Benjamin Dean is a fellow for Internet Governance and Cyber-security at the School of International and Public Affairs, Columbia University]

Consumer counsel issues report critical of broadband in CT

The state Office of Consumer Counsel has released a report on broadband deficiencies in Connecticut that paints a troubling picture for both business and residential users. Prepared by Maryland consulting firm, Columbia Telecommunications Corp, the report, "A Brief Overview of Broadband Deficiencies in Connecticut" found a range of what it called "serious broadband challenges," including:

  • Maximum speeds are often far less than what businesses need for their current operations
  • There are limited or no affordable competitive options for broadband services for businesses in urban areas
  • Businesses' growing needs for broadband will further exceed the available broadband services
  • Businesses face long delays in obtaining services, or are unable to obtain service even when infrastructure is relatively nearby

The report included a sampling of Hartford (CT) businesses where it found poor download and upload times, as well as expensive options costing hundreds of thousands of dollars in some instances to acquire better service. The report said, "The poor service at the sampling locations in Hartford was surprising, given that the city is the state capital, a major city in the state, and a densely populated community."

[Joanne Hovis, President of Columbia Telecommunications Corp, is a board member for the Benton Foundation]