Yelp, ProPublica pair to give consumers more data on health care facilities
Just as Yelp can give you advice on which restaurant to go to for the best burgers, now it can give you advice on which hospital to go to for the shortest emergency room waiting time. Yelp announced that it has joined forces with ProPublica, a non-profit investigative news organization, to incorporate additional statistics onto the Yelp pages of more than 25,000 medical treatment facilities pages. This new feature comes as part of Yelp's Consumer Protection Initiative, which is a series of steps the company is taking to clean the site from misleading, false, or biased reviews.
Although consumers have always been able to review hospitals and clinics on Yelp, the process for this new feature, which will appear under a box called "About this Provider," will be different. Consumers will not be able to contribute to information in this box. Rather, Yelp uses information that ProPublica compiled from its own research, as well as information from the Centers for Medicare and Medicaid Services. This information will be updated quarterly.