October 2014

Man sues Comcast, claims ISP got him fired over billing dispute

The California man who publicly accused Comcast of getting him fired from his job at PriceWaterhouseCoopers after he complained to the highest levels of Comcast about his years’ worth of billing errors, has made good on his threat to sue his former Internet service providers. The lawsuit was filed in federal court in San Francisco. Among other accusations, Conal O’Rourke is suing Comcast on allegations of violating the Cable Communications Act by disclosing his personal information to his employer, defamation, breach of contract, emotional distress, and unfair business practices.

Google imposes new penalty on pirate sites in search results

In a move that’s likely to please copyright owners, Google announced it has taken new measure to punish sites that host pirated content by pushing them further down its search listings. The news came as part of a larger overview of the company’s anti-piracy efforts. The report explains how Google’s algorithm will rely more heavily on repeat “takedown requests” by copyright owners as a signal to demote a site in its search rankings.

Google also offers a series of metrics intended to reflect its commitment to protecting copyright owners. These include:

  • Booting 73,000 rogue sites from its AdSense program, which allows websites to host ads from Google and share the revenue
  • Removing 222 million webpages from its search results in response to copyright complaints, which amounts to a 99 percent takedown rate
  • An average turnaround time of just 6 hours to remove copyrighted content, despite receiving millions of such requests a day

The Real Reasons for Telecommuting

[Commentary] As the CEO of a company that has employees in 10 locations across three continents, I’ve found that telecommuting provides benefits that far outweigh any of the traditional reasons previously discussed.

  • No more “Game of Thrones” spoilers: A 2014 TiVo Study found that 65 percent of all TV and movie spoilers are caused by friends, acquaintances and co-workers. Working from home means that Becky from HR won’t be telling you what the White Walkers did last night.
  • Coffee bankruptcy: According to a recent study of 1,000 American workers, half of American workers regularly buy coffee during the week. This half spent an average of $1,092 a year — that’s more than $5 a day. A month of telecommuting and you can just buy yourself a Keurig.
  • Cereal for every meal: A full two-thirds of office workers buy lunch at work. On average, the midday meal costs lunchers $1,924 a year. At home, you can eat Cinnamon Toast Crunch for breakfast, lunch and midday snack, and still have money to spare. Your dream meals as a 7-year-old can now be realized every single day.
  • No more faking interest in local sports teams: Some of us aren’t obsessed with sports. Some of us (this author included) may actually like watching and playing chess more than playing fantasy football. Working from home means you don’t have to fake like you watched last night’s game, because you were really playing chess online. Telecommuter checkmate.
  • No more road rage: Commuting costs account for about $1,500 a year. Add in the time stewing over the guy eating a breakfast sandwich while talking on his phone in the HOV lane, and the savings really add up. No more stress before you even enter an office.
  • You’ll win Parent of the Year: According to Inc. magazine, telecommuters spend about $5,000 less on child care than their office-bound counterparts. Do it for the kids. They say it takes a village. I say it just takes remote offices.
  • More productive: Remote workers are from 11 percent to 20 percent more productive when working on creative tasks. And communication efficiency is greatly increased, with less time spent chit-chatting at the water cooler, and more time talking about project details and deadlines on corporate chat platforms and videoconferences.

[Soroker is the Co-Founder and CEO of Kato.im]

Crowd @ gigabit

[Commentary] With gigabit connectivity, a crowd can have 10,000 eyes and a world of participants.

[Weinberger is an American technologist, professional speaker, and commentator]

Teen 'like' and 'FOMO' anxiety

Ask any teen whether he or she suffers from social media anxiety, and the answer will probably be no. That's what happened when six teens and adolescents -- five from New York and one from Los Angeles -- got together recently for a unique weeklong workshop at the offices of SheKnows.com, a leading women's lifestyle media platform. The teens didn't think that Facebook, Instagram and Snapchat, their go-to social networks, added much extra anxiety to their lives. But then the conversation turned to the importance of likes and the fear of missing out, also known by the acronym FOMO.

IWantMedia site will go dark

Fourteen-year-old IWantMedia.com will go dark on Oct 20. Patrick Phillips, the founder of the IWantMedia site, who sold it to Guggenheim/Prometheus Partners for a mid-six-figure deal four years ago, is exiting after clashing with the current management team. Guggenheim Digital Media purchased Mediabistro from Alan Meckler for $8 million in August and that may have hastened IWantMedia’s demise. “Right now we are in the process of doing a lot of planning across the brands,” said Charlie Rogers, chief content officer of Adweek.

The Bad News About The News

[Commentary] Accelerating technological transformation has undermined the business models that kept American news media afloat, raising the possibility that the great institutions on which we have depended for news of the world around us may not survive.

AT&T, Sprint and T-Mobile support new Apple SIM card that lets customers choose carriers

AT&T Mobility, Sprint, T-Mobile US and UK operator EE support a new SIM card for Apple's iPad Air 2 and iPad mini 3 that lets customers switch between carriers.

Although Verizon Wireless will provide wireless service for Apple's new tablet, it is not listed as a supporter of the new Apple SIM card. A SIM card that lets customers switch between carriers gives Apple more control in its relationship with carriers. The practical implication is that customers will not need to buy a different SIM card to switch service to a different carrier. As GigaOM notes though, it's unclear how the provisioning process will work if customers want to switch between carriers.

CBO Scores Senate’s Satellite Television Access and Viewer Rights Act

Under current law, satellite carriers pay royalty fees for the right to transmit certain television signals to their subscribers without obtaining permission from copyright holders. The Satellite Television Access and Viewer Rights Act (S. 2799) would extend provisions of current law that allow satellite carriers to transmit copyrighted material but would not extend the license that allows transmission without specific authorization from the copyright holders. That license will expire on December 31, 2014. The bill also would direct the Federal Communications Commission to amend certain regulations affecting television stations and cable and satellite carriers. Based on information from the FCC, CBO estimates that implementing S. 2799 would cost about $2 million over the 2015-2019 period for the required reports and regulatory actions, assuming the availability of appropriated funds. Further, the FCC is authorized to collect fees to offset its operating costs each year; therefore, we estimate that implementing S. 2799 would have a negligible effect on net discretionary spending each year.

What can we do to help use the power of information and communication technologies to reach every population that HHS serves?

The explosion in health technology has brought us everything from iPads in the emergency room to advanced artificial limbs; and importantly a new industry in mobile health tech. With all this innovation, it is worth asking ourselves:

At the HHS IDEA Lab, we have been scanning the environment to learn more about this problem. First we asked -- Do vulnerable populations, minority communities, and those with lower socioeconomic status have access to health information technology, mobile phones and the internet? The answer to this question is a resounding YES. Even though there is still a digital divide in the US, it is shrinking. But the growing trend of mobile and other technology adoption by the populations served by HHS is not being matched by innovative ideas and solutions designed to meet their specific needs.