March 2014

Finally Moving from Words to Action on the IP Transition

[Commentary] For over a year, momentum has been building for the Federal Communications Commission to establish a series of wire center trials to test exactly how an all-IP world might work.

Overall, I was impressed with the IP Transition Trial Order -- it was written with a professionalism that has largely been absent from the Commission in recent years. Like most FCC orders, the document was rich in implications, but there were a few major concepts in the IP Transition Trial Order that caught my attention. First, the Commission repeatedly stated that it was not going to use these trials to resolve any legal and policy issues. Instead, reasoned the Commission, the purpose of the trials would be to “endeavor to learn in diverse ways how the modernization of communications networks is affecting the achievement of our statutory responsibilities.” My second observation about the FCC’s IP Transition Trial Order is that I thought the agency did a very good job identifying all of the “enduring values” we expect from our critical communications infrastructure. These “enduring values” include, but are certainly not limited to: 911 capability, network security, network reliability, ensuring access to persons with disabilities, universal service, truth in billing, no cramming/slamming, local number portability, customer privacy and, of course, overall maintenance of quality of service.

That said, if there is an Achilles heel to the proposed trials, it may be (but not necessarily is) the fact that these trials are voluntary for both wholesale and retail customers. So, in light of the agency’s hands-off approach and the trials’ voluntary nature, it is unclear how much useful (or unbiased) evidence will be gathered.

US lags behind in healthcare innovation, Sebelius says

Secretary of Health Kathleen Sebelius gave US healthcare innovation a grade of Incomplete.

“That's really the great dichotomy of the time we're living in,” Secretary Sebelius said. “We live in a 21st century world with a 20th century delivery system. We live in a world in which the National Cancer Institute is texting teens to convince them to quit smoking, but ask any parent how easy it is to get their kid's immunization report from the doctor's office.” Although new health innovations, discoveries and technologies are allowing Americans to live longer, healthier lives, the processes of patient experience -- such as how patients manage their health, how they choose a physician and how doctors work together to create a treatment plan -- have not always kept pace with new medicines, vaccines and procedures, Secretary Sebelius said in addressing attendees at the Care Innovation Summit put on by the Aspen Institute and Advisory Board. The answer, Secretary Sebelius suggested, is twofold: Unlock and release the information that drives innovation; and align payment for care in a way that pays for better outcomes and innovations, rather than for more operations and hospital readmissions. And the federal government can help by unlocking some of this information. HHS has been doing that in part through the Hospital Compare website, which allows patients to compare categories such as patient experience, average wait times and whether a hospital has medical imaging capabilities, Secretary Sebelius said.

Comcast Said to Weigh Subscriber Spinoff With Time Warner Deal

Comcast is weighing options for how to divest about 3 million cable subscribers as part of a takeover of Time Warner Cable -- including spinning them off in a new publicly traded company, people with knowledge of the matter said.

Regulators may push for the spin-out because it would create a new competitor, one of the people said, asking not to be identified discussing private information. A new company formed in such a way would be the fourth-largest US cable company by subscribers, trailing the merged Comcast-Time Warner Cable, Cox Communications and Charter Communications. Comcast has also received interest from several companies that want to buy the cable assets, two of the people said. Charter is interested in the assets, Liberty Media Chief Executive Officer Greg Maffei said, and Bright House Networks and Suddenlink Communications, the sixth- and seventh-largest US cable companies, have expressed interest in buying a portion of the 3 million subscribers, one person said.

Are MOOCS a Disappointment or a Gift?

[Commentary] We had high hopes for massive open online courses (MOOCs). A recent study from the University of Pennsylvania Graduate School of Education revealed that MOOCs aren’t making the grade when it comes to educating users. On average, only about 50 percent of those who registered for a course ever viewed a lecture, and only about four percent actually completed the courses. So, where are MOOCs missing the mark? In particular, there are three key areas where MOOCs had the opportunity to disrupt the traditional education model but have not yet done so.

Where have MOOCs failed to disrupt?

  • Changing the way knowledge is assessed and credentialed
  • Increasing access to knowledge. Much of the excitement surrounding MOOCs was they would make quality education accessible to students in poor countries who had little access to higher education. But, a recent survey from the University of Pennsylvania revealed that those taking the university’s MOOCs weren’t the underserved students. Instead, nearly 80 percent of those enrolled had already earned a degree of some type.
  • Shifting the focal point of knowledge

Although MOOCs have failed in these three areas, they have gone on to fulfill a different role in modern education. MOOCs have changed the way schools create and share knowledge, opening their eyes to new technologies that can change the way students learn. Ultimately, MOOCs have convinced schools that one of their roles is to actually create a public good of knowledge, and take a more active role in developing a curriculum that takes advantage of the latest technologies to fully engage students.

[Leah is Senior VP of Operations at Kaltura. Michal is President and co-founder of Kaltura]

Apple unveils integrated car service CarPlay

iOS in the Car arrived, albeit with a name change: Apple CarPlay, which will roll out first on cars from Ferrari, Mercedes-Benz, and Volvo.

It will work with the iPhone 5, 5S, or 5C. CarPlay mirrors your iPhone's screen in a driver-friendly format, filling your center-console touchscreen with large buttons for key functions like maps, music, text messaging, and phone calls. Alternatively, drivers can press a voice control button on the steering wheel to call up Siri for an eyes-free control experience. Apple's platform has also been designed to work with various manufacturers' physical controls, so you can navigate through the CarPlay interface with knobs, dials, and buttons. In Apple's words, "If it controls your screen, it controls CarPlay."

Lessons from the 2013 Broadband Connect America Fund

[Commentary] The final accounting from the 2013 Broadband Connect America Fund program is all but completed -- and the results were considerably different from what occurred with the 2012 program. There are two key takeaways about the program, which is designed to help spur broadband deployment in rural America. First, the plan to allow a carrier to request and obtain additional funding that other carriers declined succeeded in increasing overall participation in the program. Second, a considerable amount of funding that carriers requested was challenged by competitors who argued that they already provided broadband to some of the homes for which funding was requested. And in the majority of cases, the FCC resolved the disputes in favor of the competitors.

Employees at Bloomberg LP are attempting to unionize

Fearful of layoffs and unhappy with work conditions, employees at a unit of Bloomberg, the former New York City mayor's private data-and-media giant, have launched a campaign to unionize.

The drive, to join Local 32035 of the Washington-Baltimore Newspaper Guild, involves about a hundred salaried data analysts at Bloomberg's large campus in Skillman (NJ). They work for the company's struggling Bloomberg Law division. If successful, it would be the first time any group of Bloomberg employees has voted to join a union. Success in organizing the Bloomberg employees would represent a boost for newspaper guilds. Unions in the industry have lost leverage as change has ripped through the news business over the past decade. (Employees at Fortune's publisher, Time, are represented by a guild.)

Digital Trade and the Transatlantic Trade and Investment Partnership

The Department of Commerce’s Economics & Statistics Agency (ESA) has taken a valuable step toward measuring the digital economy by looking at the contribution of digital technology to international trade.

As part of the work of the Commerce Internet Policy Task Force, ESA released a study in January on the value of "digitally-enabled" cross-border trade -- “services that are principally or largely enabled by information and communication technologies,” mainly services other than construction, royalties and license fees, insurance and financial services, and telecommunications. The study found that this trade “accounted for over 60 percent of US service exports in 2011, and about 17 percent of overall US goods and services exports. In dollar terms, US exports of digitally-deliverable services totaled $357.4 billion, while imports totaled $221.9 billion, resulting in a trade surplus of $135.5 billion.” Almost half of this trade surplus came from trade with Europe, valued at total exports of $162 billion and a net of $61 billion. The ESA study underscores the importance of the flow of digital information to the United States and global economies, and in particular of ensuring that ongoing Transatlantic Trade & Investment Partnership negotiations and discussion of the US-EU Safe Harbor Framework enable the continued flow of digital information and “digitally-enabled cross-border trade.” The fallout from the Snowden disclosures has strengthened European voices wanting to increase digital trade barriers, but the stakes are too high on both sides of the Atlantic.

FCC Commissioner Pai’s Bully Pulpit Grab Leads to Pushback

Federal Communications Commission Chairman Tom Wheeler has used his “bully pulpit” powers to get broadcasters and cable operators to commit to improving their closed captions and wireless companies to agree to cellphone unlocking. But he has the ability to back that “speak softly” -- and sometimes loudly, as with cellphones -- approach with agenda items and FCC bureau actions. Meanwhile, FCC Commissioner Ajit Pai has managed to parlay his own bully pulpit into one of the highest profiles for a minority commissioner in recent memory, including appearances on cable news networks and headlines generated in major newspapers. Commissioner Pai recently has been heralded in some quarters as something of a First Amendment savior.

Daschle, former senators form alliance to lobby for new telehealth rules

Thomas Daschle, former Democratic senator from South Dakota, has long been concerned about how his largely rural constituents access health care. Now Daschle, with help from former senators Trent Lott (R-MI) and John Breaux (D-LA), created a coalition of companies at the intersection of health and technology to push for changing regulations governing telehealth.

Current members of the Alliance for Connected Care, which just launched publicly, include Verizon, WellPoint, CVS and Walgreens, among others. “Telehealth services are rapidly becoming a very important part of health-care delivery under the new paradigm, but we unfortunately don’t have a regulatory environment or policy environment that accommodates the new technology,” Daschle said. “It hasn’t been changed in about 15 years.” The fiercest opposition to relaxing telehealth regulations comes from those concerned that virtual treatment will be of a lower quality than in-person visits, he said -- so the alliance aims to combat such perceptions by demonstrating the systems to physicians, medical boards and legislators.