May 2010

State Department moves from telegrams to wikis

You might imagine the State Department as a place awash in paperwork, a sprawling bureaucratic entity that encircles the globe and still passes information between its foreign missions with telegrams. And you would be right. But spurred by an overwhelming need to share and archive on-the-ground knowledge quickly, the State Department has also become a poster child for government use of wikis.

Within 15 months of coming up with the idea, State rolled out a working MediaWiki install that it called "Diplopedia." The site now has 10,000+ articles and receives more than 2,000 visits on an average day. This being a major government project, some changes had to be made—Linux was out, for instance, and "Don't be a jerk" would "not work as a governance norm for a government agency." But a working, useful wiki it is, and it was rolled out with no need for customization and without spending millions on custom code.

Ireland's Eircom to cut broadband over illegal downloads

Eircom will begin a process that will lead to cutting off the broadband service of customers found to be repeatedly sharing music online illegally. Ireland is the first country in the world where a system of "graduated response" is being put in place. Under the pilot scheme, Eircom customers who illegally share copyrighted music will get three warnings before having their broadband service cut off for a year. The Irish Recorded Music Association (Irma), whose members include EMI, Sony, Universal and Warner, reached an out-of-court settlement with Eircom in February 2009 under which the telecoms company agreed to introduce such a system for its 750,000 broadband users. The mechanism by which it operates was challenged in the courts by the Data Protection Commissioner.

With Bandwidth Demand Booming, a New Kind of Optical Network Is Born

Allied Fiber said it's begun construction of a nationwide wholesale fiber network that will span 11,548 miles.

The New York-based company will build out the network in six phases, linking undersea cable landing points, data centers, colocation interconnection facilities, rural networks and wireless towers in order to feed the increasing demand for broadband capacity resulting from everything from the ever-growing number of cellular towers to cloud computing. But Allied's effort isn't just aimed at boosting overall capacity — it's aimed at changing the underlying business model of providing long-haul telecommunications networks.

Cutting the final cord

[Commentary] Five years ago, I was asked whether or not consumers would be willing to cut off their wireline data service in favor of a mobile-only option. At the time it seemed absurd. Wireless options, while offering mobility, were slower, unreliable and astronomically expensive compared to DSL and cable. Fast forward and suddenly it's not such a silly question.

With hundreds of devices -- smartphones, tablets, netbooks and notebooks -- coming off the shelf with built-in connectivity and service providers increasingly heading toward unlimited data plans, the assumption that consumers will always have a wireline data service is looking outdated. Somewhere between 10% and 15% of consumers will make some kind of move to eliminate a portion of their pay TV in the next 12 months. So does this mean the pay TV world, be it cable operators, satellite providers or IPTV operators, is about to implode? Hardly. In most cases, we don't anticipate most of that 10%-15% to take the most radical step and completely cut off service. Instead, we envision more consumers dropping premium channels, limiting the number of movies they purchase via video on demand or pay per view and dropping to the most basic levels of service. In place of those premiums and VOD/PPV movies, consumers will use the plethora of new devices, including Google TV, Roku boxes, connected Blu-Ray players and, most importantly, gaming consoles to find content via Hulu, YouTube and the dozens of sites dedicated to niche or not so niche content. Indeed, the number of consumers with gaming consoles outnumbers even the largest MSO subscriber counts, and those consoles have far more processing power than even the most advanced set-tops.

Cyber Education: Achieving Obama's Vision

President Barack Obama has said that America faces "few more urgent challenges than preparing our children to compete in a global economy." Being able to understand and make use of the world's vast telecommunications infrastructure is certainly part of that preparation.

So it was no surprise when the White House issued its Cyberspace Policy Review last May that the document contained a call for the nation to "initiate a K-12 cybersecurity education program for digital safety, ethics, and security; expand university curricula; and set the conditions to create a competent workforce for the digital age." This month marks the one-year anniversary of the president's cyber education pronouncement. Given recent media attention on cyberbullying, inappropriate texting, and teenagers' hacking into school computers to change grades, it would be reasonable to think that cybersecurity is a topic being widely discussed in schools. But that is not the case.

Blumenthal Says Doctors Will Embrace Change

As the Obama administration's National Coordinator for Health Information Technology in the Department of Health and Human Services (HHS), Dr. David Blumenthal is guiding the deployment of up to $27 billion in federal stimulus money over 10 years to help health care professionals and organizations overcome the uneasiness that underpinned his own resistance to change at his hospital.

Dr Blumenthal has spent the last year refining Congress' blueprint to encourage doctors and hospitals to adopt EMRs. He says those who "get on board" will be paid more by Medicare and Medicaid, beginning in 2011. But in 2016 the subsidies disappear and those still using paper records risk sanctions, including reduced Medicare fees. Some critics say five years isn't enough time for health care professionals to achieve a government standard called "meaningful use." In late 2009, federal officials announced a preliminary definition of that standard, but it is still being refined. Nonetheless, it is expected to tie any increased Medicare or Medicaid payments to doctors or hospitals using EMRs to enhance delivery of care by ensuring that the systems have capabilities such as electronic prescribing that would warn against dangerous drug interactions and electronic access to information such as records of immunizations and mammograms that could also cut out unnecessary procedures. Proponents, including Blumenthal, say the health care system has dallied long enough on EMRs, and that having an electronic infrastructure for better system-wide information exchange is critical to achieving goals of medical care quality and cost-control.

TiVo: What's Next In A Google TV World?

What will Google TV mean for TiVo?

Can TiVo compete in the same arena as Google? TiVo is a natural acquisition for Google, "as a means of accelerating its TV ambitions." Alternatively, given the threat posed by Google in the living room, Microsoft or Cisco could become interested buyers. Or cable operators could further align themselves with TiVo's product, to try to fend off the Google threat. While Google TV could push viewers away from cable offerings, TiVo does less to challenge the status quo.

Beware Typhoid Adware

Computer security researchers at the University of Calgary have developed a way to distribute adware without having to convince potential victims to install the adware on their computers.

The researchers -- associate professor John Aycock, assistant professor Mea Wang, and students Daniel Medeiros Nunes de Castro and Eric Lin -- call their attack as "Typhoid Adware" because it spreads like a contagion from an infected computer to other computers connected to the same WiFi hotspot or wired network. "Not only are ads annoying but they can also advertise rogue antivirus software that's harmful to your computer, so ads are in some sense the tip of the iceberg," said Aycock. What makes the attack interesting is that the user of the contagious computer, like the historical figure Typhoid Mary, is likely to be unaware of his or her role in spreading ads to other computers on the same network. What's more, those receiving the ads won't find any malware on their machines, assuming it's adware rather than malicious software that's being spread.

CNN-YouTube Tie-Up Broke UK Broadcasting Rules

A CNN International debate program that took viewers' questions via YouTube broke UK rules by offering product placement and sponsorship to the Google video site, according to UK media regulator Ofcom.

A viewer had complained to the regulator about the link-up. Turner Broadcasting System Europe had protested to Ofcom that the programme was a "lifestyle" and not a news programme and was not "sponsored" by YouTube because there was no commercial relationship. But Ofcom disagreed with the first assertion, since the show clearly aired during the topical and serious climate change debate. And it also got hold, from Turner, of the contract between CNN and YouTube for the show, which promised to "prominently integrate YouTube and Google branding" and to make the "YouTube logo prominently displayed as part of the graphic", which Ofcom said did amount to product placement. Turner then conceded that this was a template contract for such tie-ups that did not take account of Ofcom's local regulatory environment.

A Site Collects Complaints About Media

Media criticism has been boiled down to a single, painful word: fail.

The activist group Free Press has built a Digg-like Web site for such mistakes, called MediaFail, that highlights what its users think are the most egregious examples of the "media behaving badly," to borrow its slogan. Like Digg, the popular social media site, MediaFail lets users give a virtual thumbs-up (or in this case, thumbs-down) to external articles and videos. Users can add links to articles and leave comments, but most just vote. Josh Silver, the president and chief executive of Free Press, said it was an effort to "use the Web to crowd-source the collection of media failures — on TV, radio and print — from across the nation to show the lack of substance and relevance in U.S. commercial news."