September 2009

E-Records Get a Big Endorsement

The nation's drive toward computerized medical records is getting a push from big hospitals, which hope not only to improve patient care but to gain an edge on competitors. And an effort to be announced on Monday by a big New York regional hospital group may be the most ambitious effort of this type yet — a sizable investment intended as a linchpin in the group's $400 million commitment to digitize patient records throughout its system, including 13 hospitals. North Shore-Long Island Jewish Health System plans to offer its 7,000 affiliated doctors subsidies of up to $40,000 each over five years to adopt digital patient records. That would be in addition to federal support for computerizing patient records, which can total $44,000 per doctor over five years.

Stimulus Funds Speed Transformation Toward 'Smart Grid'

After struggling to sell cutting-edge products to utilities, technology companies are sensing better times ahead with the influx of $4.5 billion in federal stimulus funds for so-called smart-grid projects. The federal grants are expected to speed transformation of the power grid from a largely electromechanical system into a digital network that gives utilities more efficient ways to send electricity to customers. That could help cut pollution and electric bills. Smart meters, one component of a smart grid, allow utilities to monitor usage almost in real time, letting them charge variable prices based on demand, for example. Corporate and residential customers would acquire tools to manage their energy use. Residential customers could be given an in-home meter to see how much power they are using and what it is costing them. Utilities often take years to make technological change, in part because they must justify large expenditures to utility commissions to recoup costs through rates. Utilities also fear that new equipment could degrade transmission reliability if it doesn't perform flawlessly. But now, utilities are being encouraged by state utility regulators to seek the federal stimulus funds. California regulators this month voted to expedite their review of smart-grid proposals to fit the U.S. Department of Energy's timetable for smart-grid grants.

'Broadband For America': Same Lobbying Crap. New Name.

[Commentary] Because the nation's largest telecom companies clearly don't already exert enough political pressure on lawmakers crafting our national broadband plan, telecom vendors and broadband ISPs have created a new PR and lobbying operation called Broadband For America. The goal of the group, according to a group spokesman, is to be "a resource for policy-makers in an effort to ensure that the national broadband plan results in a faster, smarter and safer Internet." A brief introduction from the group's website: Broadband for America is dedicated to making broadband available to all Americans regardless of geographic location; economic position; or social level. This goal requires we have (1) an accurate map of where broadband exists and where it is lacking and (2) an agreed-upon definition of what broadband actually is. It's ironic, given the group's members have collectively spent billions of dollars preventing any of these goals from actually happening.

Wireless carriers beg FCC for spectrum, blame smartphones

Mobile carriers in the US have been telling the Federal Communications Commission (FCC) for months that they're in a bad way—450MHz of total spectrum just isn't enough to keep up with consumer demand for wireless services. As the companies explained in various FCC filings over the summer, the current strain on their networks is caused by a veritable data tsunami that has swept the country in the last few years, and they want the government to make more spectrum available to solve the problem. The big driver of mobile data use has been smartphones. Put an iPhone, Pre, BlackBerry, or Android handset in the hands of someone who previously made only voice calls and sent a few text messages, and data use skyrockets. According to T-Mobile, users of its G1 Android-powered phone use 50 times the data of average T-Mobile customers. The Wireless Communications Association International (WCAI) says that smartphone users consume 30 times the data of a "traditional" handheld device. And AT&T told the FCC that its wireless network has seen a "5,000 percent growth in data usage" over the last three years, thanks in large part to the iPhone. AT&T says it is rolling out 2,000 additional cell towers in 2009 to meet demand.

Sprint Banks on WiMax to Win Back Market Share

The fourth generation (4G) of cellphone technology can carry Internet data for smartphones and laptops as much as four times as fast as the current third-generation systems, and within a couple of years, most big carriers in the United States will offer some version of it. For Sprint, getting a head start on introducing 4G may be its best and last chance to repair its position in the market, which has been eroded by the company's disastrous merger with Nextel and its lapses in customer service. Through Clearwire, an affiliated company in which Sprint owns a 51 percent stake, Sprint is now offering the faster data service on laptops in Baltimore, Portland, Ore., and other cities for a total population of eight million people. By the end of the year, the service will be in 25 markets, including Chicago, Philadelphia and Dallas. A year after that, it hopes to reach about a third of the country's population, including New York and San Francisco. Verizon Wireless will not start to unveil its 4G network until the middle of next year. And AT&T will come out with its upgrade a year later, although its 3G technology can be upgraded to offer much faster speeds than the system used by Sprint and Verizon. But Sprint's 4G push comes with huge technical and financial risks. The company is using a technology called WiMax, which was initially developed by Intel to offer wireless service over large distances to computers in homes and offices, not to mobile phones.

Truckers Insist on Keeping Computers in the Cab

Crisscrossing the country, hundreds of thousands of long-haul truckers use computers in their cabs to get directions and stay in close contact with dispatchers, saving precious minutes that might otherwise be spent at the side of the road. The trucking industry says these devices can be used safely, posing less of a distraction than BlackBerrys, iPhones and similar gadgets, and therefore should be exempted from legislation that would ban texting while driving. "We think that's overkill," Clayton Boyce, spokesman for the American Trucking Associations, said of a federal bill that would force states to ban texting while driving if they want to keep receiving federal highway money. The legislation will be discussed at a conference on distracted driving in Washington, starting Wednesday, organized by the Transportation Department. The issues raised by truckers show the challenges facing advocates for tougher distracted-driving laws, given that so many Americans have grown accustomed to talking and texting behind the wheel.

Dialing for Answers Where Web Can't Reach

A look at Question Box, a free, nonprofit telephone hot line that is meant to get information to people in remote areas who lack access to computers. The premise behind Question Box is that many barriers keep most of the developing world from taking advantage of the wealth of knowledge available through Web search engines, said Rose Shuman, the service's creator. That could be a drag on economic development. Instead of searching for information themselves, people in two rural agricultural communities in Uganda can turn to 40 Question Box workers who have cellphones. The workers dial into the call center and ask questions on behalf of the locals, or they put the call on speakerphone so the locals can ask for themselves. The operators then look up the requested information in a database and convey it to the workers, who pass it along to the villagers. The workers are compensated with cellphone airtime.

New 'SNL' Actor Lets Expletive Slip

"Saturday Night Live" has started the season with a bang, or, more precisely, an F-bomb. Newcomer Jenny Slate let the dreaded word slip during a parody of a talk show. The sketch was laden with tough talk from its participants, but the most objectionable word was substituted, with rapid-fire comic frequency, with an inoffensive stand-in for that vulgarity. Then, midway through the sketch, Slate slipped and said the word she meant to avoid. The sketch aired live at about 12:40 a.m.

More Americans Plugged Into Political News

Americans are paying closer attention to political news today than in any year without a presidential election since Gallup began regularly tracking this measure in 2001. The 36% of Americans who today say they follow news about national politics "very closely" is down from the record-high 43% Gallup found in September 2008, but matches the level found in September 2004 -- two polls conducted during presidential election years. The previous high for a year without a presidential election was 31% in 2006 -- a midterm election year. The previous high for a year without a national election was 30%, in 2007. Apart from the quadrennial spike in news attention around presidential elections, Americans' focus on political news has gradually increased since 2001, when the percentage paying very close attention averaged 23%.

To Get Coverage, a Team Hires Its Own Reporter

After years of trimming jobs, pages and travel budgets, many big-city papers no longer provide regular coverage of every local sports team, and sending reporters on road trips has become rare. So, if your business depends on free publicity from newspapers, what do you do when the papers can no longer afford to send reporters to cover you? In professional sports, the answer, increasingly, is hire your own. The Los Angeles Kings hockey team last week hired Rich Hammond, who had covered the Kings for The Los Angeles Daily News, to write about the team for its Web site. Michael Altieri, a Kings spokesman, said the team had given Mr. Hammond a multiyear commitment and complete autonomy to post reporting or commentary.