Communications-related Headlines for 1/12/99
JOURNALISM
Need For Mayhem an 'Urban Legend' (B&C)
DTV
Speech: Delivering on the Promise of Digital Television
RADIO
Radio Stations Make Digital Push (B&C)
INTERNET
New efforts seen by Congress to regulate the Web (SJ Merc)
Online, the Customer Isn't Always Right (CyberTimes)
E-Mail on Impeachment Slows Senate Servers (CyberTimes)
BANDWIDTH
Deployment of Wireline Services Offering Advanced
Telecommunications Capability (NTIA)
LONG DISTANCE
FCC Considers Long Distance For the Locals (WSJ)
SATELLITE
Satellite TV Subs Face Cut-off (B&C)
Sat TV Goes Interactive (B&C)
ANTITRUST
Microsoft's Own E-Mail Is Vivid Evidence (WP)
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JOURNALISM
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NEED FOR MAYHEM AN 'URBAN LEGEND'
Issue: Journalism
According to a recent report, the success of a local news show is not
necessarily correlated with the quality of the reporting. While this finding
might not be surprising for many, the report did refute the common notion
that local newscasts are dominated by stories of crime and violence. Tom
Rosenstiel, director of the Project for Excellence in Journalism -- which
studied 600 news broadcasts from over 60 stations around the country -- says
that "viewers preference for murder and mayhem in local new is just another
urban legend." The study found that only 28% of local news stories relate to
crime.
[SOURCE: Broadcasting&Cable (p.61), AUTHOR: Dan Trigoboff]
http://www.broadcastingcable.com/
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DTV
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SPEECH: DELIVERING ON THE PROMISE OF DIGITAL TELEVISION
Issue: Digital Television
Commissioner Ness' Remarks at the Consumer Electronics Show, DTV
Supersession. Commissioner Ness speaks of the commercial launch of digital
television, credits broadcasters, cable operators, equipment manufacturers
and sellers, and the computer industry with cooperation, and highlights the
challenges ahead. "Our goal is to achieve widespread acceptance of digital
television. It is incumbent on industry to spark the demand for DTV. DTV may
radically change the way people use television. But we should never forget
that consumers must do something to get DTV -- they must buy a new DTV
receiver or decoder box, or subscribe to a multichannel service that will
provide DTV signals." She identifies the conditions for success as equipment
compatibility, compelling content, and affordability. [Funny, why wouldn't
she mention the public interest?] For its part, Commissioner Ness says, the
FCC is addressing tower and antenna siting issues, coordinating with our
counterparts in Mexico and Canada to approve digital frequency assignments,
and has already adopted DTV implementation rules including channel
allotments, interference rules, and streamlined construction permit processing.
[SOURCE: FCC]
http://www.fcc.gov/Speeches/Ness/spsn901.html
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RADIO
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RADIO STATION MAKE DIGITAL PUSH
Issue: Radio
With satellite services gearing up to provide digital radio services and
other media, such as Internet broadcasting, becoming a reality, terrestrial
radio broadcasters are pushing harder for the Federal Communications
Commission (FCC) to produce rules to establish digital radio broadcasting.
Broadcasters say their favored technology, called in-band, on-channel
(IBOC), will create a faster and smoother transition. The industry has
split, however, over how fast the FCC should act. USA Digital Radio has
asked the FCC to adopt its IBOC system and to move quickly enough to allow
signals to be on the air by 2000. Last week the USA Digital position was
bolstered by the agreement of several prominent radio group owners to invest
in the eight-year-old company. Under USA Digital's plan, simultaneous
analog and digital broadcasting would be offered for 12 years, after which
analog transmission would cease. Urging the FCC to take it slower are
Digital Radio Express, which is developing a rival IBOC system, and
equipment manufacturers. The Consumer Equipment Manufacturers Association
is urging more field tests. FCC Chairman William Kennard has not indicated
a preference for either system, but sources said the decision has been put
on a fast track.
[SOURCE: Broadcasting&Cable (p. 19), AUTHOR: Bill McConnell]
http://www.broadcastingcable.com/
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INTERNET
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NEW EFFORTS SEEN BY CONGRESS TO REGULATE THE WEB
Issue: Internet Regulation
At a recent meeting of Web publishers, two former government officials
predicted an increased governmental effort to regulate the World Wide Web.
"You'll have to fight government attempts to regulate content on the
Internet in a thousand different bills this year,'' said Ira Magaziner, who
just resigned as the Administration's senior policy advisor for the
Internet. At the forum -- sponsored by the Internet Content Coalition --
both Magaziner and Christine Varney, a former Federal Trade Commission
member, suggested that effective self-regulation was one way to avoid
cumbersome government legislation for the Internet. They both had strongly
advocated of self-regulation of the Internet to the Clinton Administration.
[SOURCE: San Jose Mercury News, AUTHOR: Steven Buel]
http://www.mercurycenter.com/business/center1/net011299.htm
ONLINE, THE CUSTOMER ISN'T ALWAYS RIGHT
Issue: E-Commerce
BizRate http://www.bizrate.com/, an online consumer advocacy group,
reviewed 500 e-retailers and gave just one a 5-star rating for customer
support. Online customer support is in a sorry state: "Common problems
include sites that ship the wrong product -- late -- then ignore complaints,
or retailers that require customers to pay the cost of returning the goods,
then tack on a re-stocking fee. And then there's the loathsome "auto
response" e-mail, offering advice on everything but the customer's query,"
Tedeschi writes. Research firm Jupiter Communications http://www.jup.com/
found similar results in a study late last year. Of 125 leading sites,
Jupiter found that 42% either never responded to an e-mail query, took more
than five days to respond to the questions, or actually had no e-mail
address listed on the site. "New sites didn't have a lot of experience in
dealing directly with consumers," said Ken Allard, a senior analyst with
Jupiter. "Catalogue companies, maybe, had that experience, but for others to
staff for constant contact with customers was new, and they didn't have a
clear direction how to pursue it." Also, many sites don't offer enough
information about security, product information, or how to make a purchase
or return merchandise.
[SOURCE: CyberTimes, AUTHOR: Bob Tedeschi tedeschi( at )nytimes.com]
http://www.nytimes.com/yr/mo/day/tech/indexcyber.html
E-MAIL ON IMPEACHMENT SLOWS SENATE SERVERS
Issue: Internet & Politics
At the Senate, constituent e-mail has increased seven-fold with
consideration of the impeachment of President Clinton. The increased traffic
has slowed the Senate's e-mail servers. According to the Senate Computer
Center volume on the Senate server has jumped from an average of 70,000 a
day to 500,000 a day since Senators were sworn in as jurors on Thursday. The
Senate Computer Center has increased its computer capacity to try and end
the bottleneck, but, the Computer Center said in an e-mail to Senate
offices, "until the influx of e-mail begins to die down, Senate offices
should continue to expect delays." Recent studies by CyberTimes and OMB
Watch, a nonprofit research and advocacy group in Washington, indicate a
majority of offices still do not give e-mail the same consideration they
give traditional letters and phone calls. 19% of Congressional offices do
not even maintain and e-mail address, according to the OMB Watch's recent
report, "Speaking Up in the Internet Age: Use and Value of Constituent
E-mail and Congressional Web
Sites."http://www.ombwatch.org/ombw/npt/reports/emailsurvey.pdf
[SOURCE: CyberTimes, AUTHOR: Jeri Clausing]
http://www.nytimes.com/library/tech/99/01/cyber/articles/12senate.html
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BANDWIDTH
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DEPLOYMENT OF WIRELINE SERVICES OFFERING ADVANCED TELECOMMUNICATIONS CAPABILITY
Issue: Bandwidth
NTIA filed an Ex Parte letter with the FCC on "Deployment of Wireline
Services Offering Advanced Telecommunications Capability, CC Docket No.
98-147." "NTIA strongly supports the thrust of the Commission's proposals.
Properly implemented, they should foster further competition in
telecommunications markets and, thus, promote deployment of advanced
services. Specific comments on the separation, collocation, and loop access
issues raised in the Commission's Notice of Proposed Rulemaking are set
forth [in the letter]."
[SOURCE: NTIA]
http://www.ntia.doc.gov/ntiahome/fccfilings/706nprm.htm
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LONG DISTANCE
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FCC CONSIDERS LONG DISTANCE FOR THE LOCALS
Issue: Long Distance
The Federal Communications Commission is considering allowing local phone
companies to set up subsidiaries to provide in-state long-distance data
services. Under a draft order being reviewed by the commissioners, affiliate
companies set up by the Baby Bells and other local phone companies could
carry data across local calling boundaries but not across state lines. The
plan, which is expected to be voted on at a January 28 meeting, is designed
to give incentive to the phone companies to build high-speed data networks.
Competitive carriers argue that the draft order constitutes a de facto green
light to the Bells to enter the long-distance market before they have
fulfilled a 14-point checklist on opening their local markets to
competition. The Baby Bells, meanwhile, do not believe the plan goes far
enough. Thomas Tauke of Bell Atlantic said the plan "isn't very useful from
a business perspective. Customers don't want to stop at state borders."
Tauke also points out that setting up separate subsidiaries to provide data
services could prove costly and inefficient.
[SOURCE: Wall Street Journal (B7), AUTHOR: Kathy Chen]
http://wsj.com/
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SATELLITE
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SATELLITE TV SUBS FACE CUT-OFF
Issue: Satellite TV
A federal court in Miami ruled last week that satellite TV companies must
turn off by April 30 the PrimeTime 24-delivered CBS and Fox signals of all
subscribers signed up before March 11, 1997, if those subscribers can get a
clear over-the-air signal (ABC and NBC have filed lawsuits against PrimeTime
24 in different cities to avoid accusations of broadcaster collusion). A
permanent injunction was issued against Primetime 24, a satellite TV
distributor that provides network feeds for direct broadcast satellite (DBS)
companies. "We are extremely concerned by this permanent injunction that will
affect more than three million American television viewers," said Charles
Hewitt, president of the Satellite Broadcasting and Communications
Association. NAB President Edward Fritts had a very different view. "This is
another victory for localism and America's unique system of universal, free
over-the-air television," he said. The injunction puts more pressure on
Congress to pass a bill rewriting the Satellite Home Viewer Act to sort out
which consumers may receive imported network signals legally.
[SOURCE: Broadcasting&Cable (p. 19), AUTHOR: Paige Albiniak]
http://www.broadcastingcable.com/
SAT TV GOES INTERACTIVE
Issue: Satellite TV
The biggest buzz at the Consumer Electronics Show last week was created by
plans for new interactive services for users of satellite television
announced by Echostar and Direct TV. The direct broadcast satellite (DBS)
services announced plans for similar services, although Echostar's plan
appears more advanced. They plan to produce advanced electronic program
guides (EPGs) and access to Web (or Web-like) content. Echostar's new $499
set-top box built by Web TV will work with Web TV to deliver actual Web-page
content. DirecTV plans to deliver "virtual channels" of full-screen
graphics and text. The services will also feature VCR-like time shifting
built into the new cable boxes. Echostar's initial 8.6 megabyte hard drive
will permit 30 minutes of recording. The company says an upgrade later in
1999 will permit 8 hours of high-quality digital video recording. The new
Web TV service will cost $24.95 a month in addition to Echostar's
programming package charge. Later this year DirecTV's alliance with
Phillips will create "Personal TV" service that will support time-shifting,
e-commerce and data services for users of its service.
[SOURCE: Broadcasting&Cable (p. 15), AUTHOR: Glen Dickson]
http://www.broadcastingcable.com/
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ANTITRUST
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MICROSOFT'S OWN E-MAIL IS VIVID EVIDENCE
Issue: Antitrust
Some of the most gripping evidence in the Microsoft Corp. antitrust trial
has come from the company itself. Government lawyers have used electronic
messages over the past three months to show that Microsoft has been flouting
the rules of fair play. The Government used the correspondence, extracted
from the company's computers during a four-year investigation, to argue that
many of Microsoft's key business decisions violate antitrust laws. Those
decisions include the integration of Internet browsing technology into its
Windows software. Almost all of the tough-talking e-mails, government
lawyers note, were sent after the company signed a consent decree with the
Justice Department in 1994 promising to amend its behavior. Judge Thomas
Penfield Jackson has accepted all of the e-mail messages into evidence but
he could determine they are irrelevant when it comes time to determine the
company's fate. The Government's case contends that Microsoft has sought to
squash anybody and anything that represented a competitive threat to
Windows, from rival browser maker Netscape Communications Corp. to a new
technology called Java. Government lawyers also have given the judge
voluminous economic analyses, the testimony of aggrieved competitors, the
pronouncements of expert witnesses and a videotaped deposition of CEO Bill
Gates claiming not to recall sending and receiving many of the messages that
bear his name.
[SOURCE: Washington Post (E1), AUTHOR: Rajiv Chandrasekaran]
http://www.washingtonpost.com/wp-srv/business/longterm/microsoft/stories/19
99/email011299.htm
See also:
WITNESS: MICROSOFT GOOD FOR CONSUMERS
[SOURCE: Washington Post (E1), AUTHOR: Rajiv Chandrasekaran]
http://www.washingtonpost.com/wp-srv/business/longterm/microsoft/micro.htm
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