Infrastructure Investment and Jobs Act

High prices, low speeds and fraud plague U.S. aid to keep people online

At the height of the coronavirus pandemic, Congress chartered a first-of-its-kind federal effort to help struggling Americans who could not afford to lose access to the internet. The aid proved to be a godsend for millions of low-income families, but it also sent the nation’s telecommunications giants scrambling for the new federal money—unleashing price hikes, service cuts, and fraud risks that hurt customers and taxpayers alike. The story of the government’s roughly $17 billion efforts to close the country’s persistent digital divide is one of great promise and costly peril.

A Consumer-Driven Broadband Label Design

In January 2022, the Federal Communications Commission (FCC) issued a Notice of Proposed Rulemaking (NPRM), which proposed requiring internet service providers to display broadband consumer disclosure labels prominently at the point of sale.

Expanding Broadband Access Connects the Cherokee Past and Future

In the modern world, high-speed internet access has become an essential utility, just like water, gas and electricity. All those living on the Cherokee Nation Reservation need the ability to participate in the digital economy. Many Americans now take for granted services like telehealth, remote work and access to the vast amount of information and resources for learning and communication online. Unfortunately, broadband access on tribal reservations has badly lagged behind the rest of the country.

Trade Groups Discuss Affordable Connectivity Program Data Collection With FCC

On October 17, trade groups NTCA, USTelecom, CTIA, and ACA Connects met Federal Communications Commission officials to discuss the Affordable Connectivity Program transparency proceeding. The associations offered proposals to maximize the effectiveness of the proposed data collection while keeping it streamlined and efficient for the benefit of consumers and providers alike.

Hoopa Valley Tribe is Closing the Digital Divide

The Hoopa Valley Tribe has worked hard to connect its northwestern Californian community to high-speed internet despite the barriers to access, adoption and application that Tribal members face.

FCC Denies Broadband Data Confidentiality Requests

The Federal Communications Commission is definitely not going to give broadband providers’ data-collection methodology confidential treatment unless they come up with different reasons than the ones being offered up by dozens of providers. In dozens of orders responding to the requests, FCC Wireline Bureau Chief Kirk Burgee said the argument that the providers’ fixed-broadband coverage methodology data is “highly sensitive in that it contains statements about the Company’s broadband network and service provision that is not generally publicly available” does not warrant that special treatme

Federal Communications Commission Urged to Guide Consumers on Map Challenge

Broadband Connects America (BCA)—a coalition of diverse national, state-based, and local nonprofit organizations, as well as state agencies—asked the Federal Communication Commission for guidance on how consumers can challenge broadband created through the Broadband Data Collection Program. During the availability challenge process for the Broadband Data Collection maps, the FCC said consumers may file a challenge asserting that the “reported speed [is] not offered.” However, it is unclear how consumers can actively participate in this facet of the challenge process.

NTIA CostQuest Data Support

The Department of Commerce/Enterprise Services intends to negotiate a sole source, firm fixed price contract with CostQuest Associates for Broadband Serviceable Location Fabric, Technology Availability Likelihood (TAL), and Network Cost Model data to meet the congressional mandate at the estimated price of $49.9 Million. This procurement will provide data to support operational needs for the Broadband Equity, Access, and Deployment (BEAD), Digital Equity (DE), the Access Broadband Act, as well as the Internet for All initiative.

AT&T Is Counting on Government Stimulus Dollars to Help Fund Its Broadband Future

AT&T Chief Executive Officer John Stankey  considers the expansion of AT&T’s fiber network part of his strategy to refocus the company around offering greater telecommunications connectivity now that it’s left behind its dream of being a media powerhouse.

Rural America is Losing Patience

Local broadband advocates and politicians tell me that folks with little or no broadband are hounding them about when they are going to see a broadband solution. A large part of the frustration is that folks have heard that broadband is coming to rural America, but they aren’t seeing any local progress or improvement. A big part of the reason for this frustration is that folks aren’t being given realistic timeframes for when they might see a solution.