Charter fights FCC’s attempt to uncover “hidden” cable modem fees

Charter is trying to convince the Federal Communications Commission to backtrack on a plan that would force cable providers to charge a separate fee for cable modems.

Charter is unusual compared to other cable companies in that it doesn’t tack on a cable modem rental fee when offering Internet service. But FCC officials don’t think that’s good for consumers, because the price of Charter Internet service is the same whether a customer uses a Charter modem or buys their own. Charter argues that it doesn’t pass the cost of the modem on to consumers. “Our pricing is competitive and comparable to other providers,” Charter told Ars. In addition to the base price, other providers "charge a modem fee of around $10. Our service isn’t $10 more expensive. We don’t bake in a modem fee, we include it for free with the service." Charter said, "If transparency is the ultimate goal of the FCC’s provision, we would be more than happy to specifically note on our customers’ bills that our modems are free."