Universal Service

Does Lifeline Need a Life Boat?

The Federal Communications Commission’s Universal Service Fund initiatives are important, complex programs that are as necessary as they are challenging to manage.

GAO: Some progress on Lifeline reform, but much still to do

[Commentary] The Government Accountability Office issued a blistering report on the Federal Communications Commission’s efforts to assist low-income families.

FCC 'Lifeline' Program Opponents Wage War on the Poor

In its analysis of data from 2012 through 2014, the Government Accountability Office was unable to confirm the eligibility of 30 percent of Lifeline users it examined. Opponents hail this finding as proof of widespread fraud.

FCC Reminds Eligible Telecommunications Carriers of Their Ongoing Responsibility to Claim Lifeline Support Only for Eligible Low-Income Consumers

The Federal Communications Commission’s Wireline Competition Bureau reminds eligible telecommunications carriers (ETCs) of their primary responsibility to ensure the eligibility of Americans seeking Lifeline support.

Benton Supports Lifeline Program

Although there has been great progress extending broadband’s reach to more and more Americans, there remain too many households and communities that are not enjoying the benefits of broadband.

Lifeline Advocates Urge FCC Chairman Pai to Stand by his First Statements as Chairman and Safeguard the only Federal Program Targeting the Digital Divide

The Lifeline program gives affordable access to broadband and telephone services in rural and urban areas alike.

Reactions to GAO Lifeline Report

On June 29, the U.S. Government Accountability Office published a report on the Federal Communications Commission’s Lifeline program’s application process.

Statement Of FCC Chairman Ajit Pai On The GAO Report Finding Significant Risks In The FCC's Lifeline Program

The Government Accountability Office (GAO) released a report finding that deceased individuals had enrolled in the program and noting that GAO could not confirm the eligibility of 36 percent of the subscribers it reviewed.

Additional Action Needed to Address Significant Risks in FCC’s Lifeline Program

The Federal Communications Commission has not evaluated the Lifeline program’s performance in meeting its goals of increasing telephone and broadband subscribership among low-income households, but has recently taken steps to do so.

FCC Updates Lifeline Minimum Standards

The Federal Communications Commission’s Wireline Competition Bureau announces the updated standard levels for speed and usage allowances for Lifeline-supported services as required by the 2016 Lifeline Modernization Order.