Telecommunication

The holidays are all about trying to spend time with family—a hard thing to do when a family member is behind bars. And it's even harder if that person is held in a local jail, where there's been a growing trend away from in-person visits. "There's no more eye-to-eye, face-to-face visitation," says Maj. David McFadyen, the head of administrative operations for the sheriff's office in North Carolina's Craven County. Since the pandemic, the county jail has switched to a remote video system for family visits. It's not free; families pay the video service contractor $8 per 20 minutes. But Maj.

There’s a lot of optimism in the broadband industry, driven by new opportunities in rural broadband, technology advances and more. In no particular order, here are 11 important developments that we saw this year.

The Federal Communications Commission's Wireline Competition Bureau (Bureau) and the Office of Economics and Analytics (Office) announced the 2024 reasonable comparability benchmarks for fixed voice and broadband services for eligible telecommunications carriers (ETCs) that are subject to broadband public interest obligations.

When it comes to the technological advances that have graced our ever-expanding, ever-crowded, ever-exploitative prisons, observers rightly tend to point out the insidious panopticon they’ve enabled: sophisticated surveillance and security networks that ensnare the lives of nearly 2 million people locked up throughout the United States. But the technology that prisoners themselves use and depend on is frequently overlooked.

The Federal Communications Commission has taken a step toward prohibiting early termination fees charged by cable and satellite TV providers. If given final approval, the FCC action would also require cable and satellite providers to provide a prorated credit or rebate to customers who cancel before a billing period ends. The new rules are being floated in a Notice of Proposed Rulemaking (NPRM) that the FCC voted to approve in a 3–2 vote, with both Republicans dissenting.

Ofcom issued new guidance to broadband providers to ensure consumers are given clear information about their service when signing up to a new deal. Full-fibre networks are currently being deployed at pace, meaning customers are increasingly able to choose from a range of different network technologies for their broadband service. However, the term ‘fibre’ is being applied inconsistently by the telecommunications industry and is often used to describe different types of networks, leading to confusion among customers.

The Federal Communications Commission adopted a Notice of Proposed Rulemaking that proposes to eliminate video service junk fees from cable operators and direct broadcast satellite providers and to study the impact of these practices on consumer choices. Early termination fees require subscribers to pay a fee for terminating a video service contract prior to its expiration date, making it costly for consumers to switch services. Because these fees may have the effect of limiting consumer choice, they may reduce competition for video service.

As the Federal Communications Commission gets ready to vote on pole attachment reforms, industry groups and internet service providers submitted a fresh round of comments weighing in on what changes need to be made. The FCC has had an open proceeding on pole attachments since 2017, but it has yet to adopt new rules.

The US broadband industry is protesting a Federal Communications Commission plan to measure the affordability of Internet service. The FCC has been evaluating US-wide broadband deployment progress on a near-annual basis for almost three decades but hasn't factored affordability into these regular reviews.

Brightspeed’s origin story isn’t typical for the telecommunications industry, at least not for a company of its size. It all started with an investment premise that Apollo Global Management wanted to test. That premise: “If we invested in an under-invested wireline company, could we turn it into a growth company?” Apollo negotiated a deal to buy CenturyLink’s local service business in 20 states, which appeared to be an excellent place to test the premise. Only 2 to 3 percent of the footprint that Apollo bought from CenturyLink had been upgraded to fiber when the ownership was transferred.