Platforms

Our working definition of a digital platform (with a hat tip to Harold Feld of Public Knowledge) is an online service that operates as a two-sided or multi-sided market with at least one side that is “open” to the mass market

The 19th Century Idea that Could Help Fix Big Tech

When it comes to tech companies, lawmakers often seem to be talking about different things at once. Sometimes lawmakers are angry that tech companies don’t take enough action to protect their users, saying companies need to be held liable for harms, particularly harms to children.

Building an Ecosystem for AI Accountability

At the National Telecommunications and Information Administration, our goal is to make sure important technologies—from broadband to spectrum to emerging innovations like AI—are developed in the service of people and progress. Today, there is no better example of that challenge than the conversation around machine learning and artificial intelligence. Responsible AI innovation can – and will – bring enormous benefits to people. It is going to transform every corner of our economy, from advances in medicine to precision agriculture.

The role of Video on Demand in stimulating broadband adoption

In this paper we study the role of Video on Demand services (VOD) as drivers of broadband adoption. We developed a worldwide database of VOD services launch by country since 2012 (including Netflix, Amazon Prime, Apple TV+, Disney+, Paramount+, and HBO Max) and explored their contribution as contributors to broadband adoption during the period. Our results confirm that VOD services have been a key contributor to the increase of broadband connectivity, also helping to narrow down the digital divide especially in developing nations.

NTIA Artificial Intelligence Accountability Policy Report

Alongside their transformative potential for good, artificial intelligence (AI) systems also pose risks of harm. These risks include inaccurate or false outputs; unlawful discriminatory algorithmic decision making; destruction of jobs and the dignity of work; and compromised privacy, safety, and security.

Many Americans think generative AI programs should credit the sources they rely on

According to a new Pew Research Center survey, overall, 54 percent of Americans say artificial intelligence programs that generate text and images, like ChatGPT and DALL-E, need to credit the sources they rely on to produce their responses. A much smaller share (14%) says the programs don’t need to credit sources. Generative AI programs work by reviewing large amounts of information, such as the works of an artist or news organization. That allows them to generate responses when users ask questions.

Americans’ use of ChatGPT is ticking up, but few trust its election information

It’s been more than a year since ChatGPT’s public debut set the tech world abuzz. And Americans’ use of the chatbot is ticking up: 23 percent of US adults say they have ever used it, according to a Pew Research Center survey conducted in February 2024, up from 18 percent in July 2023. The February survey also asked Americans about several ways they might use ChatGPT, including for workplace tasks, for learning and for fun.

Justice Department Sues Apple for Monopolizing Smartphone Markets

The Justice Department, joined by 16 other state and district attorneys general, filed a civil antitrust lawsuit against Apple for monopolization or attempted monopolization of smartphone markets in violation of Section 2 of the Sherman Act. The complaint, filed in the U.S. District Court for the District of New Jersey, alleges that Apple illegally maintains a monopoly over smartphones by selectively imposing contractual restrictions on, and withholding critical access points from, developers.

A Minimum Digital Living Standard for Households with Children

In a household-based assessment of digital needs conducted by the University of Liverpool, parents and young people defined what is ‘enough’ for a household with children to feel digitally included. Respondents considered devices and internet services, basic functional skills, and critical skills. This Minimal Digital Living Standard (MLDS) includes:

Supreme Court Wary of States’ Bid to Limit Federal Contact With Social Media Companies

A majority of the Supreme Court seemed wary on March 18 of a bid by two Republican-led states to limit the Biden Administration’s interactions with social media companies, with several justices questioning the states’ legal theories and factual assertions. Most of the justices appeared convinced that government officials should be able to try to persuade private companies, whether news organizations or tech platforms, not to publish information so long as the requests are not backed by coercive threats.

Public officials can be held liable for blocking critics on social media

The Supreme Court ruled that public officials who post about topics relating to their work on their personal social media accounts are acting on behalf of the government, and therefore can be held liable for violating the First Amendment when they block their critics, only when they have the power to speak on behalf of the state and are actually exercising that power. The court’s decisions came in a pair of cases, involving local officials in California and Michigan who blocked constituents who made repetitive and critical comments on their personal social media accounts.