Emergency Communications

The Sept. 11, 2001 attacks, Huricane Katrina and other man-made and natural disasters often reveal flaws in emergency communications systems. Here we attempt to chart the effects of disasters on our telecommunications and media communications systems -- and efforts by policymakers to stregthen these systems.

FCC Updates 4.9 GHz Band Rules, Seeks Further Comment

The Federal Communications Commission establishes a comprehensive and coordinated nationwide approach to managing the 4.9 GHz (4940-4990 MHz) band while retaining its locally controlled, public safety nature. In doing so, the FCC solidifies the band’s status as public safety spectrum, while also allowing secondary, non-public safety use as agreed to by public safety licensees through a new leasing model.

Buried vs. aerial—fiber firms try to balance growth with resiliency

US fiber companies are furiously expanding their network footprints to accommodate growing demand from consumers and businesses for high-speed broadband.

Best Buy-Owned Phone Service Faces Angry Customers After 3G Network Shutdown

Best Buy’s Jitterbug Flip phone stopped working for some customers after the start of the new year following the planned shutdown of Verizon’s 3G network on December 31, 2022. “As a result of network updates made on January 2, [2023] some customers with a Jitterbug Flip phone are experiencing a disruption to their service,” Best Buy said.

FCC Announces Tentative Agenda for January Open Meeting

Federal Communications Commission Chairwoman Jessica Rosenworcel announced the agenda for the January 26, 2023 Open Commission Meeting. The FCC will consider:

The role of mobile network operators in next-generation public safety services

The purpose of this research is to provide a review of ongoing public safety mobile broadband projects in which mobile operators play a key role. The results show that mobile operators have new business opportunities in the public safety market. Their existing mobile networks can be used for public safety services with certain enhancements. Within existing projects, mobile operators have different business models. The two analysed models were found to require different resources and offer different business opportunities for mobile operators.

A dangerous side of America’s digital divide: Who receives emergency alerts

While America’s digital divide has been improving, large chunks of the country, especially rural and tribal lands, are still lagging behind in connection, according to research and experts, and that significantly hampers their access to vital, potentially lifesaving information. Without cell towers, urgent emergency alerts can’t get to phones and it is more difficult for residents to warn one another of danger or contact authorities. It’s a tough sell to get private companies to spend the time and money to build towers in rural areas, according to reports and experts.

FCC Proposes Rules to Improve Routing of Wireless 911 Calls and Texts

The Federal Communications Commission proposed rules to more precisely route wireless 911 calls and texts to 911 call centers, which can result in faster response times during emergencies. Wireless 911 calls have historically been routed to 911 call centers based on the location of the cell tower that handles the call. But in some cases—for example, if a 911 call is made near a county or a city border—the nearest cell tower may be in a neighboring jurisdiction.

Digital Divide Diaries: The Hoopa Valley Versus The Digital Divide

This summer, the mountains moved in Hoopa Valley (CA). As a wildfire burned through trees and vegetation, a thunderstorm dropped two inches of rain in one day. Meanwhile, online, residents were clamoring to Facebook to learn what had happened. Others started to email Frank, who serves as a youth coordinator with Save California Salmon and Miss Na:tini-we’, a cultural and political ambassador for the Hoopa Valley Tribe.

Reps. Johnson, Schrier Introduce Life-Saving ALERT Parity Act to Expand Access to Emergency Services

Representatives Bill Johnson (R-OH) and Kim Schrier (D-WA) introduced the ALERT Parity Act. This legislation would direct the Federal Communications Commission (FCC) to issue rules for the provision of emergency connectivity service. It would enable providers of emergency connectivity services, including providers of satellite direct-to-cell service, to apply to the FCC to access spectrum to fill in commercial mobile service coverage gaps in unserved areas specifically to provide connectivity for emergency services.

Verizon tells 3G customers to upgrade before they lose service

Verizon is telling customers that if they’re still using a 3G CDMA or 4G (non-VoLTE) phone that does not support its newer network technologies, “your line will be suspended without billing and will lose the ability to call, text, or use data.” Verizon is the last of the Big 3 wireless carriers in the US to shut down a 3G network and repurpose the spectrum for newer technology. Verizon has been working with customers – both consumers and businesses – since 2016 to ensure customers have “every opportunity” to get a device that uses either 4G or 5G, including direct outreach to customers and