Digital Divide

The gap between people with effective access to digital and information technology, and those with very limited or no access at all.

The Value of $7 Billion: The Affordable Connectivity Program and the Future of Access and Adoption

The Affordable Connectivity Program (ACP) provides eligible customers a discount of up to $30 per month for broadband services. The benefits of the ACP—especially compared to other programs—is that it is tech-neutral; it does not limit users to a specific means of connection and gives customers choices over what service they want. Absent congressional intervention, the program is due to run out of funding as early as April 2024.

Rural Families Need Broadband Subsidy Program More but Use It Less

While the future of the Affordable Connectivity Program (ACP) remains uncertain, it is worth reviewing how the program fared in rural America. Home broadband adoption rates in rural areas have historically been 5-10 percentage points lower than those in urban locations.

Reps Curtis (R-UT) and Kuster (D-NH) Introduce Bill to Connect Rural America

Reps John Curtis (R-UT) and Annie Kuster (D-NH) introduced the Rural Broadband Protection Act to combat waste fraud and abuse in federal broadband programs.

New Mexico's Plan for an Inclusive and Prosperous Society

The State of New Mexico recognizes the transformative power of technology in fostering an inclusive and prosperous society for all of New Mexico’s diverse and unique communities and across New Mexico’s rich tapestry of cultures and languages as well as its diverse geographies. With this in mind, the New Mexico Office of Broadband Access and Expansion (OBAE) released its draft State Digital Equity Plan for public comment in late 2023.

'It's going to be a mess': Federal Communications Commission begins wind down of monthly $30 subsidy for internet bills

The Federal Communications Commission (FCC) has begun winding down a program that helps low-income people pay for internet service, which would affect 67,548 subscribers in Allegheny County alone. FCC officials said most of the funding for the Affordable Connectivity Program will run out by the end of April without additional appropriations from Congress.

Doubling Down on Digital Equity in Tribal Communities: Introducing Two New Projects from the Tribal Resource Center

Michelson will continue growing its Digital Equity in Tribal Communities project by supporting the Tribal Resource Center (TRC), a Native American-led non-profit initiative under People-Centered Internet that is dedicated to offering trustworthy guidance for tribal communities seeking greater access to broadband. Digital inequity is especially apparent on tribal lands in California, with over a quarter of households lacking broadband service at 100 Megabit per second speeds.

Native nations with scarce internet are building their own broadband networks

On the Hopi Reservation’s more than 1.5 million acres of desert landscape in northeast Arizona, most residents live in villages atop arid mesas. Below ground, there’s a network of copper wires that provides telephone and internet service. In 2004, Hopi Telecommunications bought the company that had installed them, but has been struggling ever since to upgrade the network to broadband speeds. Hopi Telecommunications serves both the Hopi reservation and parts of the surrounding Navajo Nation.

Massachusetts broadband chief: Infrastructure and equity go hand in hand

Massachusetts’ is looking at the bigger picture, not just network rollouts. Although Massachusetts already has around 99 percent broadband coverage (based on statistics from the Federal Communications Commission’s national broadband map), there’s still an adoption gap. So, Massachusetts is trying to look at broadband “holistically,” infrastructure as well as “all the other elements that are needed” to make sure people “can really take advantage of the access to the service.” In November 2023, the Massachusetts Broadband Institute launched the Gap Networks Grant Program, a new $145 million g

Video Visits for Families of People in Jail and Prison Should Be Free

Video calls offer an opportunity for families to maintain and strengthen their ties to each other while under the great strain of separation imposed by incarceration. A 2015 study of state prison visits found that the majority of people in prison are held 100 miles away from their homes. Given this reality, along with the connection between poverty and incarceration, it’s no surprise that families of incarcerated people are often unable to afford transportation to visit their loved ones in person.

San Francisco Expands Free Jail Communications by Adding Tablet Services

San Francisco (CA) has offered jail tablets and their content at no cost to incarcerated people, part of a wave of institutions starting to decouple carceral communications from a profit motive. The free tablet program was introduced in May of 2023, a logical follow-up to San Francisco making jail phone calls free in 2020, the first county in the country to do so and the second city after New York. Before 2023, the San Francisco jails had never implemented any tablet program for all inmates.