Digital Content

Information that is published or distributed in a digital form, including text, data, sound recordings, photographs and images, motion pictures, and software.

Protecting Broadband Customer Data

At the end of July 2023, the Federal Communications Commission proposed a $20 million penalty against Q Link and Hello Mobile for not complying with the Customer Propriety Network Information (CPNI). The FCC concluded that the two companies violated the CPNI rules when they failed to protect confidential user data. The companies both had security flaws in their apps that allowed outside access to customer account information. There are stringent privacy rules in place at the FCC for voice providers, but nothing similar for broadband.

‘Without the telcos, there is no Netflix’: the battle between streamers and broadband

Telecommunications executives are looking at booming broadband use largely driven by video. Streaming video is one of – if not the main reason – for the explosion in data use across networks in the past 10 years, and platforms like Netflix are some of the main culprits. That amount of streaming across the globe is leading to big infrastructure costs for internet and mobile broadband providers, at a time when customers are used to large or unlimited downloads at a low price and are unwilling to pay much more.

No app, no entry: How the digital world is failing the non tech-savvy

The Good Things Foundation is the UK’s largest digital inclusion charity, seeking to help a million people to get across a tech divide that has deepened during the cost of living crisis.

Poll Shows Overwhelming Concern About Risks From AI as New Institute Launches to Understand Public Opinion and Advocate for Responsible AI Policies

A majority of voters don’t trust tech executives to self-regulate their use of AI, 83% of voters believe AI could accidentally cause a catastrophic event, 72% want to slow down AI development and usage, a new survey shows. American views on AI measures to be released on Friday, August 11, 2023. A new poll from the Artificial Intelligence Policy Institute (AIPI) shows that the vast majority of voters of all political affiliations are concerned about the risks from artificial intelligence and support federal regulation of it.

How is Meta’s news ban affecting communications amid Canada wildfires?

Meta began blocking news from appearing across its platforms in Canada in August 2023 after prolonged negotiations with the government over Canada’s new Online News Act. As Canada grapples with its worst ever wildfire season, thousands of Canadians could now be affected by a shortage of news content ac

Even AI Hasn’t Helped Microsoft’s Bing Chip Away at Google’s Search Dominance

When Microsoft unveiled an AI-powered version of Bing in February 2023, the company said it could add $2 billion of revenue if the revamped search engine could pry away even a single point of market share from Google.

The American Competitiveness Of a More Productive Emerging Tech Economy Act: NIST studies on emerging technologies

In coordination with the Department of Commerce and the Federal Trade Commission, The National Institute of Standards and Technology has completed the Congressionally directed (Consolidated Appropriations Act, 2021) studies on the following technology areas that are expected to be critical to the global competitiveness, economic growth, and national security of the United States in the coming decade: 

Study Debunks Social Media, Finds Face-To-Face Dominates Brand Conversations, Albeit Politically

For all the stock that brands and their agencies put on the value of consumer mentions in social media, it actually ranks relatively low among the modes of communication people use to express their sentiment about brands to others.

Broadcast and cable made up less than 50% of TV usage in July, 2023

Broadcast and cable usage fell below 50% of total TV usage in the US for the first time in July 2023, the lowest linear total to date, according to Nielsen's latest viewership data from its monthly survey, 

X Slows Down Access to Some Rival Sites

X, the social media service formerly known as Twitter, slowed down access from its platform to rival sites such as Substack and Facebook, but has begun reversing an effort to restrict its users from quickly viewing news sites. The slowness, known in tech parlance as “throttling,” initially affected rival social networks including Facebook, Bluesky and Instagram, as well as the newsletter site Substack and news outlets including Reuters and The New York Times.