Community Anchor Institutions

Reps Randy Feenstra (R-IA) and Chris Pappas (D-NH) introduced the Audio-Only Telehealth Access Act, which would make Medicare’s coverage of audio-only telehealth services permanent. The current waiver—which is set to expire on March 31, 2025—allows the Centers for Medicare & Medicaid Services (CMS) to reimburse healthcare providers for patient evaluation, patient management, and behavioral health services over the phone.

Senate Majority Leader John Thune (R-SD) says he hopes to bring a resolution to the Senate to repeal the funding of Internet hot spots from the E-Rate Program, which is part of the Federal Communications Commission’s Universal Service Fund. The original support for funding hot spots came from a July 2024 vote of the FCC under then-Chairwoman Jessica Rosenworcel to allow the E-Rate program to pay for hot spots.

“We are on a mission to help residents overcome the digital divide,” says Rachel Williams, the first digital navigator for Washington County (ME) who brings essential digital skills to the community’s older population. The National Digital Equity Center (NDEC) is utilizing a Google.org grant through the National Digital Inclusion Alliance's (NDIA) National Digital Navigator Corps program for Rachel and the team of Digital Navigators to help residents in this remote part of the state become more connected to the digital world.

We’re creeping closer to the one-year mark since the federal government axed the Affordable Connectivity Program due to lack of funding, which left over 23 million low-income households without affordable internet. But folks didn’t just lose the $30/month subsidy and a reliable broadband connection.

The Schools, Health & Libraries Broadband (SHLB) Coalition appointed Joseph Wender as its new Executive Director, effective March 10, 2025, succeeding founding Executive Director John Windhausen. This transition comes at a pivotal moment in broadband policy, including a pending Supreme Court decision on the future of the Universal Service Fund (USF). Since its founding, SHLB has led efforts to ensure that every school, library, healthcare provider, and anchor institution has access to affordable, high-speed broadband.

On an afternoon in rural Alabama, a group of seniors gather at their local library, excited for what has become their favorite weekly activity. Some have never touched a computer before, while others had a few stories of frustration with outdated devices. But what united them was a desire to learn—and the patient guidance of Megan Waiters, the lead Digital Navigator for the Community Service Programs of West Alabama.

The rapid increase in the availability of educational technology (edtech) tools has created both opportunities and challenges for schools and districts. Data from Instructure shows that the average number of edtech tools that each district accessed skyrocketed from 841 in 2018-2019 to 2,739 in 2023-2024.

The U.S. Supreme Court has scheduled oral arguments in the case of FCC v. Consumers’ Research—a case regarding the Universal Service Fund—for Wednesday morning, March 26. The court will decide on a 2024 ruling by the U.S.

The extra money that flowed from the federal government during the pandemic has left districts in New Mexico with a problem. The pandemic boosted internet access for students. That’s in part because school districts purchased devices with relief money. These days, around 285,000 students in the state have a school-issued device, says John Chadwick, digital equity coordinator for the New Mexico Department of Education.

This year’s policy platform highlights the various broadband issues that SHLB plans to prioritize in 2025. Within each topic, we look for opportunities to advocate for anchor institutions and their communities at the federal and state level. While we highlight many issues in this platform, these remain only guideposts to the policy work that we might accomplish throughout the year. SHLB always remains flexible in its efforts and stands ready to respond to the dynamic policy landscape.