Adoption

Affordability and the Digital Divide

Understanding affordability of internet service and its role in adoption are crucial for developing solutions to close the digital divide.The goals of this study were first to understand the barriers to connectivity and efficacy of low-cost internet service options; and second, to use the findings to inform digital inclusion policies, advocacy efforts, and other initiatives that aim to drive digital equity. The findings were informed by a national survey on broadband adoption among low- and lower-middle income households.

An Evolving Level of Service

How will the Infrastructure Investment and Jobs Act impact universal service policy and, specifically, the Lifeline program? The new law sets up a transition from the Emergency Broadband Benefit, a program that is only six months old, to the new, more permanent Affordable Connectivity Program.

Growth in EBB Enrollment since June has been in Large Cities and Places with Low Broadband Adoption

Since the Emergency Broadband Benefit launched in May 2021, enrollment has grown steadily. By the end of June, 3.1 million households had enrolled, a figure that rose to 7.4 million by the beginning of November. Analysis of the geography of this growth shows that it was not evenly distributed. South Florida, Detroit, Chicago, and New York City have all seen very strong growth in enrollment since June. In the Los Angeles area, more than 100,000 additional households have signed up since then.

Six-City Digital Equity Action Research Fellowship Launches

The Benton Institute for Broadband & Society, Community Informatics Lab at Simmons University, and Black Brilliance Research Project (BBR) launched the six-city Digital Equity Action Research (DEAR) Fellowship. The DEAR Fellowship is a participatory action research program for young adults, ages 19-24, that helps examine how digital inclusion coalitions understand and address the root causes of digital inequities in their communities. The fellowship started in November 2021 and will conclude with a celebration and community event in mid-January 2022.

USDA Prime Broadband

Last week, the US Department of Agriculture (USDA) announced that on November 24, USDA will begin accepting applications for up to $1.15 billion in loans and grants to expand the availability of broadband in rural areas. USDA's Rural Utilities Service is making the funding available through the ReConnect Program and plans to make ava

Action Needed Now to Preserve an Essential Lifeline During the Pandemic

Universal service is the principle that all Americans should have access to essential communications services, like phones and broadband. You may not have heard much about it, but a universal service crisis is right around the corner. Due to Federal Communications Commission inaction, nearly 800,000 people could lose phone service on December 1. On that day, changes in the FCC’s Lifeline program, which provides a modest monthly discount for communications services, mean that voice-only services like a home landline telephone and/or a cellphone will no longer be eligible for the discount.

Lifeline Needs A Lifeline

In less than three months, nearly 800,000 low-income people who receive telephone subsidies through the Universal Service Fund's Lifeline program will be negatively impacted by changes scheduled to go into effect at the Federal Communications Commission on December 1, 2021. The FCC needs to change course and help more Americans keep connected to communications services that are essential to navigate the ongoing public health and economic crisis. Most importantly, the FCC should act swiftly and hit the pause button on the 2016 plan to zero-out support for voice-only services.

The Internet and the Pandemic

Results from a new survey of US adults reveal the extent to which people’s use of the internet has changed during the COVID-19 pandemic, their views about how helpful technology has been for them and the struggles some have faced. The vast majority of adults (90%) say the internet has been at least important to them personally during the pandemic, the survey finds. The share who say it has been essential – 58% – is up slightly from 53% in April 2020.

Our Challenge to Finally Close the Digital Divide

This is a historic time for broadband investment. The COVID-19 pandemic has exposed the high costs of being offline. In response, Congress, over the past year, passed two laws—the Consolidated Appropriations Act and the American Rescue Plan—with an unprecedented amount of funding devoted to promoting digital equity. Communities should be engaged now to help craft long-term connectivity goals and ensure that diverse voices are part of the discussion—and that’s our job.

The Emergency Broadband Benefit has thus far enrolled just 1 in 12 eligible households, but places with low broadband adoption rates show better results

Two weeks ago, the Federal Communications Commission released data on how many households have signed up for the Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. The program offers eligible households a discount of up to $50 per month on broadband service.

Chicago Connected: A Year in Review

Launched in June 2020, the Chicago Connected program provided a bridge to learning for more than 64,000 Chicago Public Schools students who didn’t have the connectivity or speed to access their remote lessons from home. An inspiring commitment on the part of Chicago’s philanthropy, business, government and nonprofit sectors, Chicago Connected has been replicated in cities across the country and is the national model for bridging the urban digital divide.

Gearing Up to Connect Minority Communities

On June 15, the U.S. Department of Commerce's National Telecommunications and Information Administration (NTIA) released a final rule for a new pilot program focused on connecting minority communities.

Counties: The Missing Pieces in the Broadband Puzzle

At least in the state of Virginia, counties are rural, yet they have been left out of the design of broadband deployment and the conversation around rural broadband. Nevertheless, they are a crucial part of the local broadband story, and their support can go a long way in bridging the digital divide. In this article, we offer preliminary analysis of a question about broadband deployment.

How the FCC Will Help Schools and Libraries Bridge the Digital Divide

This week, the Federal Communications Commission adopted rules for the Emergency Connectivity Fund Program, providing $7.171 billion for schools and libraries for the purchase of connected devices and broadband connections for use by students, school staff, and library patrons at locations other than a school or library.

Digital Inclusion Week Indeed

In the coming days, we will see major progress on a $10+ billion federal investment in digital inclusion. This moment is unprecedented. We've never seen such a large commitment to making broadband service affordable for all. And, as Congress starts to focus on long-term solutions for universal broadband, we're seeing the potential for more digital inclusion investment in the coming months.

Here's how you can apply to the FCC for the $50 discount on your broadband bill

You may be eligible for a $50 monthly coronavirus pandemic discount on your home broadband bill starting May 12.

Broadband Prices are Soaring. Competition is the Answer

Despite clear evidence to the contrary, lobbyists have long claimed that U.S. broadband is extremely competitive and incredibly affordable.

Does Your State Need More Broadband?

This week, President Joe Biden addressed a joint session of Congress to offer an update on his first 100 days in office and to pitch his proposals for unprecedented public investment in America. A key element of President Biden's plan is a $100 billion investment to ensure everyone in the U.S. has access to affordable broadband internet access service, including $80 billion specifically for broadband infrastructure.

Show Us the Money: Federal Broadband Support During the COVID-19 Pandemic

A number of readers have reached out to us at Benton asking for help figuring out where to find all the pools of broadband support appropriated by Congress over the past year. So we've decided to create this placeholder for all the funding we've seen in the CARES Act, the Consolidated Appropriations Act, 2021, and the American Rescue Plan.

Focusing on Affordability

With a proposal to spend $100 billion to ensure that all Americans have affordable and reliable internet service, the Biden Administration has made closing the digital divide a huge priority. Much remains to be done to fill in the specifics of what this means, but two types of policy tools come to mind when thinking about how to address the digital divide. Top of mind is promoting competition. Fostering competition means investing in new infrastructure, thereby giving consumers more choice for very high-speed service.

The Lewis Latimer Plan for Digital Equity and Inclusion

Ten years ago, the National Broadband Plan observed that as “more aspects of daily life move online and offline alternatives disappear, the range of choices available to people without broadband narrows. Digital exclusion compounds inequities for historically marginalized groups.” In light of these trends, that plan warned “the cost of digital exclusion is large and growing.” Unfortunately, only modest efforts to address those costs have been expended in the last decade. Now, as the COVID-19 pandemic accelerates a shift to “remote everything,” the costs of exclusion have grown even larger.

What Will the FCC Do Next with Lifeline?

What constitutes a lifeline in 2021? Is it a phone? A smartphone? A fixed-location broadband connection? Or some combination of all these services?

States Look at the Data as They Try to Address the Digital Divide

Policymakers and other stakeholders are becoming more aware of the hazards of assuming everyone has online access. Many are interested in understanding the places where online access may be lower than the norm and the population groups that may have limited or no access to the internet. Recent work I have done sheds light on some of these issues.