Adoption

Broadband subscriber additions from the first two quarters of 2024 give us an insight into some industry trends. Cable companies are starting to lose an increasing number of customers. Fixed wireless access (FWA) cellular carriers collectively added 933,000 customers in Q2. Telephone companies collectively showed a small gain for Q2, although all of the telephone companies reported significant fiber sales. 

Connect Kākou is the Hawaiʻi statewide broadband initiative led by the University of Hawai'i' Broadband Office (UHBO) to ensure people from all walks of life have reliable and affordable access to high-speed Internet. The name “Connect Kākou” was chosen to reflect Hawaii’s goal of using high-speed internet to connect everyone across the state. The Hawaiian word “kākou” is used to convey the idea of “all of us,” and underscores the sense of collective responsibility and unity that this initiative represents.

Kentucky is working to remove barriers to digital adoption by creating opportunities through technology, affordable high-speed internet, and digital skills development for all people and businesses. The goal is to bridge the digital divide and ensure that each citizen can participate in the modern economy and society. Kentucky's affordability strategy leaned heavily on promoting ACP participation by eligible residents and internet service providers (ISPs). Of course, the ACP expired earlier this year due to a lack of funding.

In May, the $14.2 billion Affordable Connectivity Program officially ran out of money, leaving 23 million households with internet bills that were $30 to $75 higher than the month before. That's if they decided to hang on to their internet service at all: 13% of ACP subscribers, or roughly 3 million households, said that after the program ended they planned to cancel service, according to a Benton Institute survey

In May 2023, Senator Ted Cruz (R-TX), the minority leader of the Senate Commerce Committee, sent a letter to the U.S. Government Accountability Office (GAO) requesting an examination of how the Federal Communications Commission administers the Universal Service Fund (USF). The USF consists of money collected from telecommunications companies that is dedicated to fulfilling the goals of universal service.

Once considered only a place to borrow books, libraries are emerging as a resource to educate Californians on how to navigate the Internet, providing access to employment and training opportunities, online services like telehealth, and much more. To ensure that library patrons can make the most of these opportunities, libraries also provide in-house digital navigators trained to assist patrons in getting online and acquiring necessary digital skills.

Under President Joe Biden (D-DE), we’re finally rebuilding our roads, bridges, ports, airports, water systems, electric grids, broadband, and more, paving the way for a great American “Infrastructure Decade” that will create hundreds of thousands of good-paying union jobs. We are bringing affordable, reliable, high-speed internet to every American household. High-speed internet is as vital to our economy today as electricity first was a century ago; Americans need it to do their jobs, to do their homework, to access healthcare, and to stay connected.

With Broadband, Equity, Access, and Deployment (BEAD) Program funding, the Maine Connectivity Authority (MCA) will deploy broadband infrastructure to un-connected, unserved, underserved, and community anchor institution (CAI) locations throughout the state. Maine’s long-term broadband deployment goals are established by statute and include: "Secure, affordable, reliable, competitive and sustainable forward-looking advanced communications technology infrastructure that can meet current and future needs." Cost is a significant barrier to broadband adoption for many Mainers.

The digital divide in Illinois remains wide and deep. At least 2.9 million individuals in 1.3 million households (roughly 28 percent) do not have a subscription to high-speed internet. This gap is driven by gaps in infrastructure availability, affordability of subscriptions or devices, and/or limited digital skills. The state of Illinois is committed to changing this picture. Digital equity requires affordable broadband.

Arizona's economic and cultural identity has long been anchored by the "5 C's": Copper, Cattle, Cotton, Citrus, and Climate. The next chapter of Arizona’s story adds a "6th C"—Connectivity. This new cornerstone represents the state's commitment to expand universal broadband internet access for all Arizonans. The Arizona Commerce Authority aims to bridge the digital divide and foster a more connected, inclusive, and prosperous Arizona.