Civic Engagement

How to Delight Customers Through Public-Private Partnerships

Recommendation:
3

A key function of government is to address citizen constituent needs. Fulfilling those needs requires implementing innovative and cost-effective services through the public sector’s digital transformation.

Should Government Clean Up Its Twitter Feeds?

Location:
USA, United States
Recommendation:
3

Twitter unveiled a new feature to clean up the user experience Aug 18. But will the change mean more pressure for government social media managers, and what considerations does it raise for social media managers?

Next Century Cities Announces Three Winning Cities of the Benton Awards for Next Generation Engagement

Location:
Next Century Cities, 1200 18th Street NW, Washington, DC, 20036, United States
Recommendation:
3

Next Century Cities announced the three winning cities of the inaugural Charles Benton Next Generation Engagement Awards: Raleigh (NC), Austin (TX), and Louisville (KY). The three cities were selected for proposing innovative programs that will use high-speed broadband to improve civic engagement and democratic participation.

The next frontier of online activism is ‘woke’ chatbots

Recommendation:
2

Since early June, an account called @StayWokeBot has been doing its best to help keep others aware.

Code for America's Quest to Save the Brigades

Location:
Code for America, 85 2nd Street, San Francisco, CA, 94105, United States
Recommendation:
3

Swelling numbers coupled with a temporary setback in fundraising have prompted the civic tech nonprofit Code for America (CfA) to begin restructuring its volunteer Brigade program.

Environmental Protection Agency Tests Future of Public Comments

Location:
Environmental Protection Agency, 1200 Pennsylvania Avenue, N.W., Washington, DC, 20460, United States
Recommendation:
3

Collecting public comment on federal rules might get a little easier. An Environmental Protection Agency pilot lets citizens comment on specific paragraphs of proposed rules instead of submitting them via e-mail or in a separate text box.

After Net Neutrality

Location:
Annenberg School for Communication - University of Pennsylvania, 3620 Walnut Street, Philadelphia, PA, 19104, United States
Recommendation:
3

Confronting the structural roots of internet monopoly power will require the same commitment to democratic principles and the same activism that won net neutrality.

San Francisco Opens Superpublic Innovation Lab

Location:
Superpublic San Francisco, 50 United Nations Plaza, San Francisco, CA, 94102, United States
Recommendation:
2

Federal technologists, change makers and academics joined the city of San Francisco (CA) in a ribbon cutting ceremony on July 14 for Superpublic, San Francisco’s new innovation lab.

Media diversity is non-negotiable

Location:
Common Cause, 1133 19th Street NW, Washington, DC, 20036, United States
Recommendation:
4

While the nation is increasingly diverse, broadcasting remains mostly the province of white males. The number of Black-owned radio companies has dropped by more than 50 percent since 1995 and just 12 television stations — mostly in small markets — are Black owned. How did we get here?

How activists used crime scanner apps and cellphones to record Alton Sterling’s fatal shooting

Location:
Baton Rouge, LA, United States
Recommendation:
3

The killing of Alton Sterling at the hands of police in Baton Rouge (LA) has sparked national outrage after a video showing the incident was posted online. That video was the result of an organized effort by local activists, who use smartphones to monitor and record violence.

Broadband Privacy Plan Opponents Flood FCC

Location:
Federal Communications Commission (FCC), 445 12th Street SW, Washington, DC, 20554, United States
Recommendation:
3

The Protect Internet Freedom coalition said those with concerns about the Federal Communications Commission's proposal on broadband privacy have submitted over a quarter of a million comments to the FCC as of June 6, which is the deadline.

Can Hillary Clinton emojis win over the Snapchat generation?

Location:
USA, United States
Recommendation:
3

Emojis might just be the political cartoon for the Snapchat generation. That's the thinking behind a new iOS emoji keyboard called Hillarymoji. The keyboard hit the Apple store June 30 with 20 Hillary Clinton-related stickers.

Politicians have a powerful new tool in Periscope, and democracy is better off for it

Location:
USA, United States
Recommendation:
3

live-streaming has surged in popularity in 2016,with Facebook joining Twitter's Periscope app in a new war for Twitter's attention. That battle played out on the floor of Congress, as Democrats staged a wild sit-in on the floor of the House of Representatives demanding gun-control legislation.

Partisanship and Political Animosity in 2016

Location:
Pew Research Center, 1615 L Street, NW, Washington, DC, 20036, United States
Recommendation:
3

The 2016 presidential campaign has highlighted the deep partisan divisions in the United States. A new Pew Research Center report finds that Republicans and Democrats now have more negative views of the opposing party than at any point in nearly a quarter century

The Spanish Town That Runs on Twitter

Location:
Jun, Spain
Recommendation:
2

Over the last five years, the Spanish town of Jun (pronounced hoon), whose population barely tops 3,500, has become one of the most active users of Twitter anywhere in the world.

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The Keyes to Digital Inclusion: An Interview with David Keyes, Digital Equity Manager, City of Seattle

The following is an edited interview with David Keyes, Digital Equity Manager of the City of Seattle. The conversation took place during the Net Inclusion Summit May 18-19, 2016 in Kansas City, Missouri. At the summit, Keyes was the first recipient of the Charles Benton Digital Equity Champion Award for his work championing a holistic approach to closing the digital divide. In this interview with the Benton Foundation’s Robbie McBeath, Keyes discusses his career path, the digital equity work being done in Seattle, and highlights best practices that policymakers can adopt to increase digital inclusion.

The FCC's Modernized Comment System Is Coming Soon

Location:
Federal Communications Commission (FCC), 445 12th Street SW, Washington, DC, 20554, United States
Recommendation:
3

As part of our efforts to upgrade the Federal Communications Commission’s major IT systems, we’ve been working to modernize the Commission’s Electronic Comment Filing System (ECFS) to improve the public’s ability to engage with the Commission on important issues.

FCC Launches Consumer Complaint Data Center

Location:
Federal Communications Commission (FCC), 445 12th Street SW, Washington, DC, 20554, United States
Recommendation:
2

The Federal Communications Commission today launched its new online Consumer Complaint Data Center to provide greater transparency into consumer complaints received by the Commission. This online platform will provide the public with more information about consumer complaints and tools to customize how they view the data.

3 Highlights from the 2016 Gigabit City Summit

Location:
Kansas City, MO, United States
Recommendation:
2

More than 75 city representatives convened at the 2016 Gigabit City Summit in Kansas City (MO, highlighting do's and don'ts in civic tech. Here are three civic tech highlights from day two of the event. 1) KC makes an open data comeback. 2) Boston is a model for innovation. 3) Tips to jumpstart civic tech.

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Cities, Technology, the Next Generation of Urban Development, and the Next Administration

Location:
Kansas City, KS, United States
Recommendation:
2

First, we know American cities will lead the economy, as cities do around the world. Second, the cities that will lead the most are those who take the greatest advantage of the macro-trends that create economic growth, social progress. Third, while the current short-term, news cycle driven attention span and resulting dysfunction in DC may well continue, cities will continue to actually take long-term actions. Fourth, more cities will focus on the gigabit/connected cities opportunity. In that light, we should set an agenda for how the next administration can move the country forward by helping the cities that want to lead in this century’s city led, global information economy.

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Cities, Technology, the Next Generation of Urban Development, and the Next Administration

My topic today is Cities, Technology, the Next Generation of Urban Development and the Next Administration. It’s a challenge, as we cannot know who will be the next President. One could look to prediction markets or polls but this campaign is as predictable as a game of basketball pitting the best offense in baseball versus the best defense in football. Both major party candidates will be playing in a different game than the one that got them to the final round. Further, not in my lifetime has there been an election in which the political variation is so great. The Presidency, Congress and the Courts could all shift, with a wide ideological delta. Nonetheless we can know some things about the next four years related to this conference.

Whistleblowing Is Not Just Leaking — It’s an Act of Political Resistance

Location:
First Look Media, New York, NY, United States
Recommendation:
3

When I see individuals who are able to bring information forward, it gives me hope that we won’t always be required to curtail the illegal activities of our government as if it were a constant task, to uproot official lawbreaking as routinely as we mow the grass.

Commission on presidential debates considers taking crowdsourced questions

Location:
Commission on Presidential Debates, Washington, DC, United States
Recommendation:
3

The Commission on Presidential Debates will start discussions on the formats of the four general election debates fall 2016 (three presidential, one vice presidential). And while the commission, made up of former party officials, politicians and some academics, is keen to incorporate new technologies and even open debate formats, they’re grappling with the question of how to seamlessly weave together the traditional role of a moderator, as both writer and presenter of questions, and that of a voting public that is used to having its voices heard on social media.

When it comes to engagement with citizens, the government is finally paying attention

Location:
sutherland, United States

The acceleration of technological changes in how the private sector delivers goods and services has raised expectations among citizens that government agencies can do the same – or even find ways to do better.

Redesigning We the People

Location:
The White House, 1600 Pennsylvania Ave NW, Washington, DC, 20500, United States
Recommendation:
3

In July 2015, we announced a big change in the way we would answer petitions on We the People. We committed to responding to you within a 60-day timeframe, whenever possible. We assembled a team of people dedicated to getting your policy questions and requests to the right people so you get the most informed response.

Broadcast Networks Ignored Democracy Awakening, Democracy Spring Protests

Location:
Media Matters for America, 455 Massachusetts Ave. NW, Washington, DC, 20001, United States
Recommendation:
3

A Media Matters analysis found that of the four broadcast network evening shows -- ABC's World News Tonight, CBS' CBS Evening News, NBC's NBC Nightly News, and PBS's PBS NewsHour -- only PBS NewsHour devoted any airtime to covering the Democracy Awakening and Democracy Spring protests in Washington (DC), from April 11 to 18.

Digital tools enable citizen budgeting

Location:
Harvard University, Cambridge, MA, 02138, United States
Recommendation:
2

Participatory budgeting and other civic innovations suggest the opportunity for experimentation and digital tools to provide new opportunities for citizens to engage with the state. These innovations may not be a panacea for status quo politics in the United States, but they do suggest that we can more creatively equip citizens as problem solvers and civic participants in 21st century society.

Next Century Cities Announces New Awards for Tech-Powered Civic Engagement

Location:
Next Century Cities, 1200 18th Street NW, Washington, DC, 20036, United States
Recommendation:
2

Next Century Cities announced the new Next Generation Engagement Awards, aimed at rewarding communities harnessing high-speed Internet to enhance citizens’ democratic participation and engagement.

Campaign Exposes Fissures Over Issues, Values and How Life Has Changed in the US

Location:
Pew Research Center, 1615 L Street, NW, Washington, DC, 20036, United States
Recommendation:
3

The 2016 presidential campaign has exposed deep disagreements between – and within – the two parties on a range of major policy issues. But these divisions go well beyond the issues and extend to fundamentally different visions of the way that life in the United States has changed.

Digital disruption on the Potomac

Location:
CompTIA, 3500 Lacey Road, Downers Grove, IL, 60515, United States
Recommendation:
3

The way the world conducts business and how we live our daily lives is fundamentally changing. Some has termed this change a "digital disruption wave."

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