Public Knowledge

This paper recommends that dominant online platforms be required to provide their users with “due process,” that is, procedural protections that ensure fairness, when the platforms wish to take an action that may be detrimental to the user. It argues that the principles of due process are a way to ensure that individuals are treated fairly by large institutions -- whether they are public or private. It recommends a robust set of procedural protections adopted from leading legal scholars and proposes a way of determining "dominance" that is informed by the history of communications law.

Upgrading to next-generation services, like high-speed broadband, is important and essential to closing the digital divide. While the copper network may be dated, millions of Americans still rely on it to support devices like credit card machines, fax machines, school fire alarms, and medical devices. With this order, the Federal Communications Commission gives carriers the green light to provide consumers with less notice about service changes and less time to respond.

The state of New York is suing Charter over alleged deceptive statements regarding internet speed. Public Knowledge submitted an amicus brief explaining the importance of broadband to consumers, and how consumers rely on accurate information from their broadband providers to make informed decisions.