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GSA, FCC Exploring New Ways to Combat Comment Bots and Abusers

The Permanent Subcommittee on Investigations chaired by Sen Rob Portman (R-OH) held a hearing the same day it released a bipartisan report that shows regular misuse of the systems that 14 federal agencies use to collect comments from the public on proposed rules. Agency officials told lawmakers they are exploring modern technologies like CAPTCHA and reCAPTCHA (which prompt humans to prove that they are humans) and developing new approaches to reform Americans’ ability to leave digital feedback—and trust that their comments are seen and voices are heard—using federal comment platforms.