Secrets of Talk Radio

Talk show hosts such as Charlie Sykes are popular and powerful because they appeal to a segment of the population that feels disenfranchised and even victimized by the media. These people believe the media are predominantly staffed by and consistently reflect the views of social liberals. This view is by now so long-held and deep-rooted, it has evolved into part of virtually every conservative's DNA. To succeed, a talk show host must perpetuate the notion that his or her listeners are victims, and the host is the vehicle by which they can become empowered. The host frames virtually every issue in us-versus-them terms. There has to be a bad guy against whom the host will emphatically defend those loyal listeners. In the talk radio business, this concept, which must be mastered to be successful, is called "differentiating" yourself from the rest of the media. It is a brilliant marketing tactic that has also helped Fox News Channel thrive. "We report, you decide" and "Fair and Balanced" are more than just savvy slogans. They are code words signaling that only Fox will report the news in a way conservatives see as objective and truthful. Forget any notion, however, that radio talk shows are supposed to be fair, evenhanded discussions featuring a diversity of opinions. The Fairness Doctrine, which required this, was repealed 20 years ago. So talk shows can be, and are, all about the host's opinions, analyses and general worldview. Programmers learned long ago that benign conversations led by hosts who present all sides of an issue don't attract large audiences.