Marriott to Pay $600K to Resolve Wi-Fi-Blocking Investigation

Marriott International and its subsidiary, Marriott Hotel Services, will pay $600,000 to resolve a Federal Communications Commission investigation into whether Marriott intentionally interfered with and disabled Wi-Fi networks established by consumers in the conference facilities of the Gaylord Opryland Hotel and Convention Center in Nashville, Tennessee, in violation of Section 333 of the Communications Act.

The FCC Enforcement Bureau’s investigation revealed that Marriott employees had used containment features of a Wi-Fi monitoring system at the Gaylord Opryland to prevent individuals from connecting to the Internet via their own personal Wi-Fi networks, while at the same time charging consumers, small businesses, and exhibitors as much as $1,000 per device to access Marriott’s Wi-Fi network.


Marriott to Pay $600K to Resolve Wi-Fi-Blocking Investigation FCC (FCC Order)