Cell Phone Calls to 911 More Common than Landline, Yet Gaps Exist

According to a survey by SurveyMonkey for Find Me 911, two-thirds of cell phone owners incorrectly believed that if they used their mobile phones inside their homes to call 911, wireless companies could assist emergency responders locate them at least to their block.

Just 6 percent correctly believed that wireless company location information would likely only be accurate to the neighborhood level or worse. Eighty-three percent of survey respondents said it was very or critically important to public safety for the FCC to adopt a new rule requiring cell phone carriers to provide more specific location information with 911 calls when informed that the FCC doesn’t require cell phone carriers to provide an accurate location for callers inside buildings.