Friday, September 11, 2026
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Register Now | A New Compact for Connectivity: Internet Infrastructure in the Public Interest
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Why 9/11 changed how first responders communicate
Pairing Harms and Remedies in the Meta Settlement
Governor Newsom signs the strongest child safety chatbot and social media laws in the nation
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Twenty-five years ago, our nation experienced the deadliest terrorist attack in our history. Nearly 3,000 lives were lost on Sept. 11, 2001. Like all Americans, I will never forget where I was and what I was doing that day. I started that Tuesday morning in Tallahassee, putting on my police uniform, when I learned what was unfolding in New York City, Pennsylvania, and around our nation's capital. At the police station that day, my fellow officers and I watched as firefighters, police officers, EMTs, and other first responders rushed toward danger to help others escape it. Many were still inside the World Trade Center when the towers fell. Others ran into the rubble, searching for survivors and caring for the injured. In the hours and days that followed, thousands of first responders answered the call at Ground Zero in New York, the Pentagon, and the fields of Shanksville. In the aftermath of September 11th, our nation examined what happened and what needed to change. Congress established the 9/11 Commission to study the attacks and recommend steps to make the country safer. A key finding that emerged was the need to improve our nation’s emergency communications. The response to 9/11 showed that our existing telecommunications infrastructure was not enough to support first responders during a crisis of this magnitude. First responders from different agencies and jurisdictions needed a better way to talk to each other during major emergencies.
[Sheriff Michael A. Adkinson Jr., Walton County Sheriff's Office, Florida, First Responder Network Authority Board Chairman]

CarolinaConnect Cooperative withdrew from the Federal Communications Commission's Rural Digital Opportunity Fund (RDOF) program. While CarolinaConnect Cooperative remains committed to delivering gigabit-tier broadband and voice services to rural communities in South Carolina, escalating construction costs to deploy broadband and voice services throughout its RDOF-funded area, combined with the relatively modest RDOF funding authorized for CarolinaConnect Cooperative, have led It to make this difficult decision. CarolinaConnect Cooperative will no longer receive RDOF support and may be subject to certain FCC noncompliance rules.

Imagine a world where digital equity is viewed as a fundamental municipal obligation, standing alongside public safety, housing, and transportation. What if city and county leaders used their local knowledge to dismantle the greatest barriers to connectivity and digital literacy? Picture local governments leveraging their convening power to partner with libraries, non-profits, schools, and businesses to spark new digital opportunities. What if these pioneering communities not only earned recognition for their achievements, but also shared their strategies to inspire and uplift best practices nationwide? This is the vision of the National Digital Inclusion Alliance Trailblazers program. For 10 years, NDIA has been honoring city, state, or regional governments who have made major strides in digital inclusion. GFiber proudly sponsors the NDIA Trailblazers program.

ConnectLA is taking a proactive approach to permitting coordination to help broadband projects move efficiently from planning to construction. By being intentional and well-prepared in the permitting process, projects are able to move forward more efficiently, helping Louisiana reach full coverage by 2028, if not sooner. Since March, ConnectLA has hosted more than 150 permitting coordination and outreach events, engaging nearly 600 permitting agency contacts. By focusing these events on documenting permitting requirements and resolving project-specific issues, internet service providers enter the permitting process fully equipped with the information and guidance needed to complete their projects successfully. With an average approval time of just six days, ISPs move quickly through the environmental review process, bringing them one step closer to construction and advancing progress across the state. Compared to the original 30-day expected turnaround, Bossier Parish is averaging a nine-day approval time, while Webster Parish is averaging roughly six to 15 days, demonstrating the impact of effective coordination.
Broadband programs spend years in planning, mapping, applications, and approvals. But eventually, the work has to move from paper to the field. That is where Washington state finds itself now. Jordan Arnold, Director of the Washington State Broadband Office, discusses how the state’s broadband strategy is taking shape. Arnold stepped into the role in January 2026, just before Washington received federal approval for its final Broadband Equity, Access and Deployment proposal. The state is now working through the early implementation phase, with 26 subgrantees, contract signatures underway, environmental and historic preservation reviews moving, invoices being approved, and early construction getting closer.

One of the most common tasks required when building a new fiber network, particularly when burying fiber, is fixing the damage caused during the construction process. In the industry, we refer to this work as remediation, which means, in plain English, putting everything back to the way it was before the start of construction. There is a huge list of things that can go wrong and messes that can be made during the fiber construction process. There can be serious consequences for an internet service provider who bungles remediation. Bad local press can kill their marketing efforts, and in the most extreme cases, ISPs have lost construction permits.

Communications service providers are pursuing improvements to their sustainability metrics, with some aiming for net-zero carbon emission targets. Beyond carbon emissions, reducing electricity consumption will have a lasting impact on operators, consumers, and society at large.

Americans continue to demand more wireless data to power everything—from AI to wearables, digital streaming services, and more. In 2025 alone, Americans used a staggering 159.3 trillion megabytes of data—20 percent more data than was used the previous year and 39 percent more data than was used during the entire 4G decade. That growth reflects the increasingly central role wireless plays in everyday life, as data demand is expected to grow 4x by 2032. And the growth of AI will place an even greater strain on America’s wireless networks. AI is growing 3x faster than traditional wireless traffic and is expected to make up nearly a third of all broadband traffic by 2034. This traffic will upend traditional patterns, requiring more licensed spectrum and continued investment to support AI innovation across industries.

LinkedIn beat two lawsuits over its practice of scanning users’ browser extensions, with a judge granting the Microsoft subsidiary’s motion to dismiss the cases. The users who sued LinkedIn failed to adequately allege that they have standing to sue because neither asserted that they “had browser extensions installed that conveyed private information to LinkedIn,” ruled Judge Vince Chhabria in US District Court for the Northern District of California. Judge Chhabria gave the plaintiffs leave to amend their complaints but said he doubts they can make a plausible case. “Given LinkedIn’s further arguments that users voluntarily download browser extensions, which by their nature intentionally expose data to websites, it seems unlikely that the plaintiffs will ever be able to allege a privacy violation, much less prevail at the end of the day,” he wrote. Plaintiffs filed their lawsuits after a report alleged that “LinkedIn Is illegally searching your computer.” LinkedIn did not deny that it scans browsers to identify extensions and already disclosed in its privacy policy that it uses cookies and similar technologies to collect information about each user’s “web browser and add-ons

In what has been described as social media’s “Big Tobacco moment,” Meta announced a settlement with 47 states, the District of Columbia, American Samoa, the Northern Mariana Islands, and Puerto Rico over claims that the company endangered children with intentionally addictive social media platforms. The company behind Facebook and Instagram agreed to pay up to roughly $17 billion and make major product changes, including daily time limits and “enhanced age assurance measures.” Notably, Meta pays the full $17+ billion only if competitors TikTok and YouTube agree to enact similar changes. The settlement runs 130 pages. Two sentences recap what the states alleged, and 20 pages set out what Meta will do. Nothing joins one to the other. The agreement provides that Meta’s obligations "are explicitly limited to the Settling States" and cannot "establish a standard of care for, or serve as precedent in" any non-participating state or any other country. Meta agreed to change its products on the condition that nobody treat those changes as an answer to anything.

Governor Gavin Newsom signed landmark bipartisan legislation strengthening California’s nation-leading protections for children online and when using artificial intelligence (AI). The new laws strengthen safeguards for companion chatbots, prohibit social media platforms from offering addictive features to users under 16, and expand privacy protections for children. The bills will protect children by:
- Creating the strongest companion chatbot regulations in the nation — Named after Adam Raine, “Adam’s Law” requires robust protections around companion chatbots for children, including crisis protocols in the case of suicidal ideation, parental controls, and notifications should a child disable safety settings. The bill is also the first in the country to require companies to conduct independent child safety audits and annual risk assessments.
- Banning addictive features on social media platforms — Prohibits social media companies from providing users under the age of 16 with addictive features such as autoplay and algorithmic feeds based on user history and profile.
- Protecting kids from exploitation and abuse — Expands the scope of child sexual exploitation to include any digitally altered or AI-generated matter that depicts a person under 18 engaged in an act of sexual conduct.
- Providing the strongest privacy protections — Protects kids from targeted advertising and regulates the use of K-12 pupil data in AI systems.
Chatbots and the Ballot Box: Evaluating Accuracy, Sourcing, and Language Gaps in AI Answers to Election Questions

Large language models that underpin AI chatbots have taken on an expanding role in shaping the information environment. Roughly 25 percent of American adults use chatbots daily including for information gathering and synthesis, entertainment, and other uses. LLMs also increasingly influence information flows in more subtle ways. They are now a primary tool for fact-checking and content moderation on social media platforms. Journalists, election officials, civil society organizations, and political campaigns increasingly turn to AI for vital tasks including research and content generation. While recent surveys show only a small proportion of American voters knowingly turn to AI chatbots for information about politics and elections, this share is likely to grow in the coming years.

Texas Senate nominee Ken Paxton recently released a realistic campaign ad targeting Democratic nominee James Talarico that used an AI-generated Talarico to deliver some of his most controversial statements. The synthetic Talarico combined and repackaged remarks Talarico had made about biological sex, God and Christianity, sometimes stripping them of their original context. The ad was based on real remarks, but it altered some of Talarico's wording while using an AI-generated version of him to deliver them. Politicians have long made it hard to trust their words. Now, AI-generated campaign ads flooding the airwaves and social media are making it harder to trust your own eyes and ears.

Two seemingly contradictory realities are true at once:
- Most people find AI only modestly useful, a more clever Google search.
- Many people building AI or using it obsessively worry it could severely damage or destroy humanity.
We're living in an AI twilight zone. For many, the technology is simultaneously underwhelming in daily use and terrifying in its trajectory. The gap between these two realities helps explain why confusion and fear are exploding across politics, AI labs, and business.

Apple debuted Apple Watch and iPhone features that could put its mark on the AI era. Apple is aiming to show it can be more private and useful, even as it plays catch-up to the state of the art in AI. In an era where plenty of tech companies are offering AI transcription gadgets that record entire conversations, Apple is making the case for a different approach. Rather than store recorded audio, Apple is transcribing what its microphones pick up, and providing certain highlights back to the user without attribution to specific speakers. Highlights can be the just-recorded 15 seconds or a daily recap. Apple also debuted Apple Reference Image, a feature in the iPhone 18 Pro that records verifiable proof that an image hasn't been altered (by AI or otherwise).

Dr. Ruha Benjamin stressed that the people and companies behind the screen, not the technology itself, are responsible for the harms of artificial intelligence. Dr. Benjamin, the Alexander Stewart 1886 Professor of African American Studies at Princeton University and founding director of the Ida B. Wells JUST Data Lab, called tech industry leaders “the artificial intelligentsia” and warned that they want the public to believe democracy is outdated software. Drawing on Black intellectual tradition from W.E.B. Du Bois to Octavia Butler, she laid out a series of things the public needs to “unlearn,” from the myth that technology has a will of its own to the idea that innovation and social progress are the same thing. She pointed to community fights against data centers, cited research showing two out of three targeted projects have been blocked or delayed, and offered “Ancestral Intelligence” and “Abundant Imagination” as counterpoints to the tech industry’s version of AI. Journalist Richard Prince received the Everett C. Parker Award for decades of work holding the news industry accountable on race and representation. Prince was a member of The Washington Post’s “Metro Seven,” a group of seven Black journalists who filed the first known EEOC complaint of its kind against a newspaper in 1972. He created the “Journal-isms” column in 1991 and has tracked diversity in news media for more than three decades.

Jimmy Kimmel’s decision to keep his interview with a Senate candidate off the air shows just how far this Administration’s campaign of censorship and control has gone. This is now the second time in a matter of months that a late-night host has disclosed they had to bury an interview because of Federal Communications Commission intimidation, and there is no way to know how many other editorial decisions across the country have quietly been shaped by this same pressure. No host, local affiliate, or network should have to weigh federal retaliation before booking a guest for a newsworthy interview. Any attempt to pressure broadcasters into self-censorship undermines both press freedom and the public’s right to hear from candidates in their communities seeking public office.

Comcast has sparked a plan to transform its cost structure and the overall business in a way that will save billions of dollars and enable Comcast to redirect those funds toward growth initiatives, CFO Jason Armstrong revealed at the Goldman Sachs Communacopia + Technology Conference. "We embarked earlier this month on the largest cost transformation in the company's history. This will be billions of dollars in costs," he said. "I frame it [as] more of a transformation. It's not a budget exercise. It is: How do we rewrite the rules of how we do business on the connectivity and technology side?" Armstrong also expressed dismay at the business models of some fiber builders. He referred to “irrational competition” from fiber builders who are pricing their connectivity for $30 or $40 for a 1 Gbps service. “That, to us, is not a rational price point.”
Benton (www.benton.org) provides the only free, reliable, and non-partisan daily digest that curates and distributes news related to universal broadband, while connecting communications, democracy, and public interest issues. Posted Monday through Friday, this service provides updates on important industry developments, policy issues, and other related news events. While the summaries are factually accurate, their sometimes informal tone may not always represent the tone of the original articles. Headlines are compiled by Kevin Taglang (headlines AT benton DOT org) and Zoe Walker (zwalker AT benton DOT org) — we welcome your comments.
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