Implementing the National Broadband Plan | Issues

Lifeline and Link Up Reform and Modernization

On March 3, 2011, the Federal Communications Commission proposed a set of reforms that will modernize and drive tougher accountability measures into the Lifeline/Link Up program. On August 5, 2011, the FCC released a Public Notice seeking further input. On September 26, 2011, the FCC's Wireline Competition Bureau (WCB) sought comment on a proposal for disbursing Universal Service Fund low income support to eligible telecommunications carriers (ETCs) based upon claims for reimbursement of actual support payments made, instead of projected claims for support.

Comment due date: 04/21/2011

Comment reply due date: 05/25/2011

Federal-State Joint Board on Universal Service Review of Lifeline and Link Up

On June 15, 2010, the Federal-State Joint Board on Universal Service invited comments on a review of the Federal Communications Commission's eligibility, verification, and outreach rules for the Lifeline and Link Up universal service programs, which currently provide discounts on telephone service for low-income customers.

Comment due date: 07/15/2010

Broadband Performance Dashboard

Recommendation #216
FCC Chapter: 17.3
The FCC should publish a Broadband Performance Dashboard with metrics designed to track broadband plan goals.

Establish a National Broadband Clearinghouse to promote best practices and information sharing

Recommendation #98
FCC Chapter: 9.13

Status: Completed

The National Telecommunications and Information Administration should establish a National Broadband Clearinghouse to promote best practices and information sharing.

Expand regional capacity-building efforts

Recommendation #96
FCC Chapter: 9.11

Status: In progress

Federal support should be expanded for regional capacity-building efforts aimed at improving broadband deployment and adoption.

Modernize accessibility laws, rules and related subsidy programs

Recommendation #95
FCC Chapter: 9.10

Status: Started

Congress, the FCC and the Department of Justice should modernize accessibility laws, rules and related subsidy programs.

Establish an Accessibility and Innovation Forum

Recommendation #94
FCC Chapter: 9.9

Status: Completed

The Federal Communications Commission should establish an Accessibility and Innovation Forum.

Convene a Broadband Accessibility Working Group

Recommendation #93
FCC Chapter: 9.8

Status: Not Started

The Executive Branch should convene a Broadband Accessibility Working Group (BAWG) to maximize broadband adoption by people with disabilities.

Conduct a national outreach and awareness campaign

Recommendation #92
FCC Chapter: 9.7
The private sector and non-profit community should partner to conduct a national outreach and awareness campaign.

Explore the potential of mobile broadband access as a gateway to inclusion

Recommendation #91
FCC Chapter: 9.6

Status: In progress

The federal government should explore the potential of mobile broadband access as a gateway to inclusion.