Nightmarish transition from Verizon to Frontier has no end in sight

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A California legislative committee will hold hearings on problems former Verizon customers are having more than a month after their service was switched to Frontier Communications. Frontier purchased Verizon's FiOS and DSL businesses in California, Florida, and Texas, taking over the fiber and copper networks on April 1. Outages and various other service problems hit customers almost immediately, and Frontier still hasn't solved all the problems.

State Rep Mike Gatto (D-CA-Los Angeles), who is chairman of the California State Assembly's Utilities & Commerce Committee, issued a statement about the "ongoing Frontier Communications telephone and Internet outages after the Verizon FiOS changeover." “There has been an alarming rate of telephone and Internet outages in Southern California and consumers are frustrated with the lack of a solution to this months-long ordeal,” state Rep Gatto said. "These problems need to be resolved swiftly. Cities are unable to live stream council meetings and residents are at risk because of the inability to dial 911 in an emergency. My committee will hold hearings on the impact on our constituents and the appropriate government response if these problems persist."


Nightmarish transition from Verizon to Frontier has no end in sight