Benton Tells FCC: Use Lifeline to Make Broadband More Affordable

In comments filed at the Federal Communications Commission on August 31, the Benton Foundation said that broadband service is crucial to full participation in our society and economy which are increasingly dependent upon the rapid exchange of information. In its filing, Benton focuses on the potential benefits of broadband for low-income consumers, especially ones that have: a) schoolchildren, b) unemployed or underemployed adults, c) people with disabilities, and d) people affected by illnesses.

Benton asks the FCC to establish minimum service standards for Lifeline voice, text messaging and broadband services with two main goals: 1) to ensure Lifeline recipients receive services that facilitate meaningful, functional use, and 2) to afford adaptability for the different needs of Lifeline-eligible populations in different geographical areas and markets. In setting the standards, Benton says, the FCC should encourage competition and consumer choice for both voice and broadband service wherever possible.