2021 Digital Inclusion Benchmark

The World Benchmarking Alliance's second iteration of the Digital Inclusion Benchmark measures and ranks 150 of the world’s most influential technology companies on their responsibility to advance a more inclusive digital society. The 2021 findings show:

1. Most companies are lagging behind on digital inclusion; progress is too slow to keep up with the growing number of divides and risks in our digital world.
2. Whilst many digital companies spent pages citing the benefits and potentials of artificial intelligence (AI), few seemed concerned about the risks.
3. Companies aren't serious about their ‘technology for good’ initiatives.
4. We need more women in tech. The lack of women engaged in research and development is a global problem.
5. The industry needs to pay attention to its human rights risks and impacts.