Digital Inclusion: Reaching the "Unserved" and "Underserved"

Getting the "unserved" and "underserved" access to the internet is a top priority for local governments. Step one: Identification. What surveying tools and demographics are in place to identify these groups? Step Two: Funding. What broadband initiatives and government grants exist that can be utilized by communities? Step Three: Collaboration. How can governments work collaboratively with private industry and non-profits to enhance benefits to increase broadband?