Research

Hybrid Work Has Changed Meetings Forever

More than four years after the start of the Covid-19 pandemic, what do we know about how meetings have (or haven’t) gotten back to “normal,” particularly amid calls back to the office? An analysis of 40 million virtual meetings from 11 organizations suggests that some habits, like using virtual meeting options even when in the office, are sticking. Further, data shows that meeting participation and camera usage correlates with retention.

Open Network Index: evaluating operators’ progress and attitudes to ‘openness’ across core, RAN and edge

Open networks apply proven cloud concepts to the networking domain while enabling components to be sourced from a broad ecosystem of vendors. To understand operator progress towards open networks, Analysys Mason surveyed 50 leading Tier-1 operators worldwide between December 2023 and January 2024, and benchmarked operator progress from a vision/strategy perspective and a technical perspective. Findings included:

American Indian and Alaska Natives in Tribal Areas Have Among Lowest Rates of High-Speed Internet Access

American Indian and Alaska Natives living in tribal areas have among the nation’s lowest rates of high-speed internet access in the United States.

Getting Help Online: How Young People Find, Evaluate, and Use Mental Health Apps, Online Therapy, and Behavioral Health Information

Adolescents and young adults are facing elevated rates of mental health issues—and they're also struggling with access to the mental health care they urgently need. When young people express the need for professional help, they often encounter obstacles to seeing a therapist, such as prolonged wait times, limited local access to mental health providers, or financial barriers. In light of these barriers, young people turn to social media and digital mental health apps to attempt to fulfill their needs.

Socioeconomic benefits of high-speed broadband availability and service adoption: A survey

Ubiquitous high-speed fiber-based and mobile broadband availability is a key economic policy goal in the European Union and other developed countries. Policymakers seek to boost economic growth, productivity, and employment, especially in remote areas, through ambitious broadband targets and substantial public funding. This paper reviews the existing literature on high-speed broadband Internet and its socioeconomic impact on key outcome variables.

Who Works from Home?

Remote work was uncommon prior to the pandemic. But since then, the share of Californians who work from home has increased dramatically, from 6% in 2018–19 to 19% in 2021–22. Most workers consider remote work to be a desirable job benefit and more people would like to work from home than currently do so, according to Public Policy Institute of California surveys.

How Americans Get News on TikTok, X, Facebook and Instagram

Social media platforms are an important part of the American news diet: Half of U.S. adults say they get news at least sometimes from social media in general. But specific platforms differ widely in structure, content and culture. A new Pew Research Center survey finds that the ways in which Americans encounter news on four major platforms—TikTok, X, Facebook and Instagram – vary widely. Key findings from this study include:

The Implications of Section 230 for Black Communities

A draft of key research, sponsored by the Joint Center for Political and Economic Studies, “The Implications of Section 230 for Black Communities,” was posted on the Social Science Research Network. Section 230 of the Communications Decency Act enables technology platforms to host and remove user-generated content without fear of liability for either the content or the moderation decisions.

Understanding uptake in demand-side broadband subsidy programs: The affordable connectivity program case

This paper hypothesizes that Affordable Connectivity Program (ACP) enrollment decisions are not solely individual, but also influenced by community-wide considerations, such as housing costs, share of occupied houses, presence of anchor institutions such as public libraries, and population density (i.e., whether a place is urban or rural). The paper develops a regression model that predicts ACP enrollment rates among eligible households at the 5-digit zip code geography as a function of the variables discussed above.

The Efficacy of the Connect America Fund in Addressing US Internet Access Inequities

Residential fixed broadband internet access in the United States (US) has long been distributed inequitably, drawing significant attention from researchers and policymakers. This paper evaluates the efficacy of the Connect America Fund (CAF), a key policy intervention aimed at addressing disparities in US internet access. CAF subsidizes the creation of new regulated broadband monopolies in underserved areas, aiming to provide comparable internet access, in terms of price and speed, to that available in urban regions.