Analysis

Why are Individuals with Disabilities a "Covered Population"?

In 20218 more than 40 million people in the United States were living with a disability, according to the U.S. Census Bureau. According to a 2021 Pew Research Center survey, even as majorities of these Americans report having certain technologies, the digital divide between those who have a disability and those who do not remains:

Comments on the Current and Future State of the Universal Service Fund

Municipal leaders are on the front lines of the digital divide, responding to the needs and concerns of the communities they serve.

Free Press Calls on Congress and the FCC to 'Reimagine and Reinvent' Efforts to Bridge the Digital Divide

The US telecommunications market has significantly evolved since Congress last overhauled the Communications Act more than a quarter century ago. But the Federal Communication Commission’s universal service distribution policies – though periodically tweaked – are still rooted in a framework designed to support incumbent telephone companies. However, the Congress and the FCC now have before them an opportunity to reimagine and reinvent universal service policy for the future.

If BEAD Isn’t Enough

There are several states already estimating that the Broadband Equity, Access, and Deployment (BEAD) grant funding is not going to be enough money to reach all of their unserved and underserved areas. California, New Mexico, and Minnesota have estimated that BEAD will fall short. By the time the dust settles there will likely be more states. I’m not surprised by this. Just since the BEAD grant program was enacted by the Infrastructure Investment and Job Act (IIJA) in November 2021, there have been some significant cost increases for building broadband networks.

Texas, Louisiana and New Mexico laying groundwork for greater internet connectivity

Digital inclusion took on new urgency in the U.S. when the COVID-19 pandemic thrust the issue into the spotlight, forcing schools, governments and businesses to expedite the move online. While broadband access is necessary to fully participate in society and the economy, it’s not available or affordable for many. The costs of having inadequate access—or no internet at all—can be high, limiting opportunities for success, educational achievement, positive health outcomes, social inclusion and civic engagement, according to the Digital Equity Act of 2021.

West Virginia's Plan to Conquer the Digital Divide

In July, the West Virginia Department of Economic Development (WVDED) released the state's Draft Digital Equity Plan for public comment, asking stakeholders to weigh in on WVDED's strategy for bridging the digital divide. West Virginia’s Digital Equity Plan is a five-year, action-oriented roadmap for the WVDED—in collaboration with statewide partners—to ensure that every West Virginian can participate in today's increasingly digitally connected society.

National Lifeline Association Submits Comments to Senate Universal Service Fund Working Group

Congress and the Federal Communications Commission must act swiftly and purposefully to ensure that low-income households continue to have sustainably affordable access to communications services through a fully funded low-income program that is structured to effectively close the affordability component of the digital divide while preserving program integrity. National Lifeline Association (NaLA) offers the following recommendations and observations:

Increasing the Affordable Connectivity Program Subsidy

The Federal Communications Commission recently implemented an increase in the monthly Affordable Connectivity Program subsidy in qualifying high-cost areas from $30 to $75. The reason for the change is easy to understand – this was codified in the Infrastructure Investment and Jobs Act (IIJA) legislation.

Why are Veterans a "Covered Population"?

As of 2017, there were approximately 18.2 million veterans in the United States, constituting approximately 7.3 percent of the adult U.S. population. An analysis of 2016 American Community Survey data found that U.S. veterans lagged in internet access when compared with non-veterans. More recently, the lack of access to the internet became more visible when the U.S. Department of Veterans Affairs (VA) tried to employ telemedicine and other technology-enabled approaches to serving veterans.

DOCSIS 4.0 vs. Fiber

Comcast and Charter intend to upgrade cable networks to DOCSIS 4.0 to be able to better compete against fiber networks. The goal is to be able to offer faster download speeds and drastically improve upload speeds to level the playing field with fiber in terms of advertised speeds. It’s anybody’s guess if these upgrades will make cable broadband equivalent to fiber in consumers’ eyes. From a marketing perspective, there are plenty of people who see no difference between symmetrical gigabit broadband offered by a cable company or a fiber overbuilder.

Protecting Broadband Customer Data

At the end of July 2023, the Federal Communications Commission proposed a $20 million penalty against Q Link and Hello Mobile for not complying with the Customer Propriety Network Information (CPNI). The FCC concluded that the two companies violated the CPNI rules when they failed to protect confidential user data. The companies both had security flaws in their apps that allowed outside access to customer account information. There are stringent privacy rules in place at the FCC for voice providers, but nothing similar for broadband.

Why are Older Americans a "Covered Population"?

Researchers at the Humana Foundation and AARP’s Older Adults Technology Services (OATS) found that nearly half of older Americans live with technological barriers. And nearly 22 million American seniors do not have wireline broadband access at home. There are poignant correlations between digital disengagement and race, disability, health status, educational attainment, immigration status, rural residence, and, of course, income.

The Future of Broadband Maps

An AI expert suggested that AI could be used to produce better broadband maps. I had to chuckle at that idea. The primary reason for my amusement is that Federal Communications Commission maps are created from self-reported broadband coverage and speeds by the many internet service providers (ISP) in the country. ISPs have a variety of motivations for how and why they report data to the FCC. Some ISPs try to report accurate speeds and coverage.

Broadband Basics: How it Works, Why It’s Important, and What Comes Next

Reliable high-speed broadband is essential to life in the US.

Tribal Broadband Funding in a Time of Opportunity: How to Find Funding and Build Successful Partnerships

There has never been a better moment for Tribal Nations to bring broadband to their members. The federal and state funds earmarked for broadband expansion are at truly historic levels, as the US government seeks to make access to broadband a reality for even the most remote rural communities (as it did for electricity in the 20th century).

Rhode Island Works to Bring Broadband to All Residents

The Ocean State has long supported expanding broadband access, adoption and application for its residents. Capitalizing on funding from the COVID-19 pandemic, Rhode Island established programs to keep kids in school, enable aging residents to take advantage of online resources, and bolster state opportunities in tech. “During the pandemic, households had increased reliance on broadband connections as access became essential for employment, education and daily activities,” said Governor Dan McKee (D-RI).

Update: The FCC's Enhanced ACAM offer could take up to 1.3 million locations off the board for BEAD

The Federal Communications Commission published its first “illustrative run” of what the offers might be to broadband providers who elect extended subsidies in exchange for agreeing to bring 100/20 broadband to every location in their “study area.” With this illustrative run document, it now appears that if all the ISPs accept the FCC’s offer, 1.3 million locations would be ineligible for BEAD funding because the FCC would have an enforceable commitment from the ISP to bring service to that location.

Reid Consulting claims licensed fixed wireless access providers are overstating coverage, capacity

On behalf of the Missouri Association of Councils of Government, we provide evidence for bulk challenges of broadband availability claims by licensed fixed wireless access (LFWA) providers across Missouri where LFWA service claims contribute to three-quarters of broadband providers' overstatements of service. We urge the FCC to reverse the burden of proof, requiring that ISPs substantiate their claims rather than saddling communities with the near impossibility of proving a negative across such a wide geographic area.

Study Debunks Social Media, Finds Face-To-Face Dominates Brand Conversations, Albeit Politically

For all the stock that brands and their agencies put on the value of consumer mentions in social media, it actually ranks relatively low among the modes of communication people use to express their sentiment about brands to others.

Who Still Has Landlines?

Who still has landline telephones? The Washington Post's Andrew Van Dam found the answer in the National Health Interview Survey that is conducted by the National Center for Health Statistics. Over the years, the survey has shown a correlation between having a landline and overall health. According to the survey, people who cut the cord and only use cell phones are more likely to engage in risky behavior.

Your State Needs Broadband Legislative Champions. Just Ask Louis Riggs

In 2016, representatives from the northern region of Missouri met in Brookfield to talk about the issues they were facing.  Stakeholders of all kinds—economic developers, USDA employees, elected officials, county commissioners, and mayors—from every county north of I-70 complained bitterly about everything their communities were going without. As the meeting progressed, five topics were written on a board, five ways to find solutions to these communities’ needs. Broadband was listed as number one. The attendees never got to number two.

An Assessment of the Affordable Connectivity Program: Keep it, Scrap it, or Modify it?

The Federal Communications Commission's Affordable Connectivity Program has the potential to be a socioeconomic equalizer that helps close the gap between those Americans with access to broadband and those without. So far, the ACP has proven remarkably effective at making that happen. Despite only existing for over a year and a half, the Universal Service Administrative Company (USAC) calculates that nearly 20 million people have already enrolled in the program at a cost of just $14.2 billion in funding.

Who’s In Charge of Broadband?

On July 24, 2023, the Federal Communications Commission authorized a new subsidy program, Enhanced A-CAM (Alternate Connect America Cost Model). This program will extend subsidies to small, regulated telephone companies at a cost of about $1.27 billion per year for ten years.

Challenges to Achieving Digital Equity or “Why Covered Populations Are Covered”

The Infrastructure Investment and Jobs Act’s Digital Equity Act recognizes eight “covered populations” as disproportionately experiencing digital inequity. One group is individuals living in households with incomes at or below 150 percent of the poverty line.  In the United States, people living in poverty tend to be clustered in certain regions, counties, and neighborhoods rather than evenly spread across the nation. Research has shown that living in areas where poverty is prevalent creates impediments beyond people’s individual circumstances.