From Availability to Accessibility: Why the Detroit Public Library Began Partnering with Coin Laundromats
How do you Google a question you do not know the specific vocabulary to phrase? How do you sort through all the answers that come up, and avoid the ads that provide false or misleading information? Many people that we work with do not find high-quality, web-based resources to be accessible, even though the resources are technically available. While accessibility is near impossible without availability, availability without accessibility is perhaps even more disappointing.