Research

Reports that employ attempts to inform communications policymaking in a systematically and scientific manner.

The role of Video on Demand in stimulating broadband adoption

In this paper we study the role of Video on Demand services (VOD) as drivers of broadband adoption. We developed a worldwide database of VOD services launch by country since 2012 (including Netflix, Amazon Prime, Apple TV+, Disney+, Paramount+, and HBO Max) and explored their contribution as contributors to broadband adoption during the period. Our results confirm that VOD services have been a key contributor to the increase of broadband connectivity, also helping to narrow down the digital divide especially in developing nations.

Consumer-driven design and evaluation of broadband labels

This study examines the content and layout of the proposed broadband consumer disclosure labels mandated by the U.S. Federal Communications Commission (FCC). Our large-scale user study identifies key consumer preferences and comprehension factors through a two-phase survey of 2500 broadband internet consumers. Findings reveal strong support for broadband labels, but dissatisfaction with the FCC's proposed labels from 2016. Participants generally struggled to use the label for cost computations and plan comparisons.

Broadband Availability Is Overstated In Every State

In 2020, we manually checked availability of more than 11,000 addresses using Federal Communications Commission (FCC) Form 477 data as the “source of truth.” Based on the results, we estimated that as many as 42 million Americans did not have the ability to purchase broadband internet at the time. Since then, quite a bit has changed.

A Voyage to Digital Equity in the Commonwealth of the Northern Mariana Islands

The Commonwealth of the North Mariana Islands (CNMI) Broadband Policy & Development (BPD) Office released its draft Digital Equity Plan, A Voyage to Digital Equity in the Commonwealth of the Northern Mariana Islands. In the dynamic landscape of the digital age, where information and opportunities surge like currents across the Marianas Trench, the concept of digital equity emerges as CNMI's northern star.

NTIA Artificial Intelligence Accountability Policy Report

Alongside their transformative potential for good, artificial intelligence (AI) systems also pose risks of harm. These risks include inaccurate or false outputs; unlawful discriminatory algorithmic decision making; destruction of jobs and the dignity of work; and compromised privacy, safety, and security.

Updated ACP Enrollment Performance Tool Includes ACP Risk Score

Today we are releasing our latest version of the Affordable Connectivity Program (ACP) Enrollment Performance Tool, which updates data through February 2024. We introduce a new feature in this version—the ACP Risk Score for each zip code included in the tool. This score indicates the degree to which households in a given zip code are at risk of losing or reducing internet connectivity should the ACP benefit lapse.

A Minimum Digital Living Standard for Households with Children

In a household-based assessment of digital needs conducted by the University of Liverpool, parents and young people defined what is ‘enough’ for a household with children to feel digitally included. Respondents considered devices and internet services, basic functional skills, and critical skills. This Minimal Digital Living Standard (MLDS) includes:

The Affordable Connectivity Program Creates $16.2 Billion in Annual Benefits to Subscribers

Created by Congress in 2020 and renewed in 2021, the Affordable Connectivity Program (ACP) is helping 23.3 million households afford internet access. But funding for ACP—the largest, most successful internet affordability program in US history—is set to expire on May 30, 2024. This week, President Joe Biden proposed short- and long-term funding solutions in his budget. And a House bill to provide funding through the end of 2024 had 180 cosponsors in the House of Representatives.

DIY public broadband guide gives power to the people

In news that's probably not sitting well with public broadband naysayers, communities now have a handy guidebook to build their own networks.