Lifeline/Low-Income Consumers

Sen Schatz Leads Group Of 20 Sens In Calling On Federal Agencies To Share Data, Work Together To Expand Access To High-Speed Internet

Sen Brian Schatz (D-HI) led a group of 20 senators in calling on the leaders of the US Department of Agriculture (USDA), US Department of Housing and Urban Development (HUD), and the Federal Communications Commission (FCC) to share data to identify communities without high-speed internet access and work together to improve broadband connectivity. In a letter to the agency leaders, the senators also called on them to collaborate and find ways to ensure families in need also have information on accessing Lifeline, an existing federal phone and internet service program. “We urge HUD and USDA t

FCC Announces Census Blocks in Which Eligible Lifeline Consumers Can Continue To Receive Discounted Voice-Only Lifeline Services

The Federal Communications Commission announces those Census blocks where Lifeline support for voice-only service will continue at $5.25 per month from Dec 1, 2021 through Nov 30, 2022. These Census blocks can be found on the Universal Service Administrative Company’s (USAC) website.

A Rural-Urban Broadband Divide, but Not the One You Think Of

Veterans of the nation’s decade-long efforts to extend the nation’s broadband footprint worry that President Joe Biden's new plan carries the same bias of its predecessors: Billions will be spent to extend the internet infrastructure to the farthest reaches of rural America, where few people live, and little will be devoted to connecting millions of urban families who live in areas with high-speed service that they cannot afford. About 81 percent of rural households are plugged into broadband, compared with about 86 percent in urban areas, according to Census Bureau data.

Rep Butterfield Introduces Expanding Opportunities for Broadband Deployment Act

Rep G. K. Butterfield (D-NC-01) introduced the Expanding Opportunities for Broadband Deployment Act (HR 3376) to increase access to and speed the deployment of broadband to households and small businesses currently without this vital service. The bill will enable more broadband service providers to participate in the Federal Communications Commission’s Universal Service Fund (USF) programs by eliminating an outdated requirement that only internet service providers designated as eligible telecommunications carriers (ETCs) may receive USF dollars.

TruConnect: Emergency Broadband Benefit reinvigorates Lifeline

More than 825 broadband providers are taking part in the Federal Communications Commission’s new Emergency Broadband Benefit (EBB) program. One of the participants is TruConnect, a mobile virtual network operator that uses T-Mobile’s network. “Lifeline has been a terrific solution,” for getting communications into the hands of those who need it but can’t afford it, said Matthew Johnson, co-CEO of TruConnect, who runs the company with his brother Nathan Johnson. But it was frustrating during Covid-19.

The government is making broadband more affordable — for now. How do we make that permanent?

Congress created a $3 billion fund to provide low-income Americans with $50 per month for broadband service. The subsidies start May 12 and the program is, for now, temporary.

Broadband Equity: Addressing Disparities in Access and Affordability

The House Commerce Committee's Subcommittee on Communications and Technology held a hearing on the disparities that exist in accessing affordable, reliable high-speed internet in the US. The panel heard from the National Urban League's Joi Chaney, Public Knowledge President Chris Lewis, Francella Ochillo of Next Century Cities, and George Ford, the chief economist at the Phoenix Center.

Sens Thune and Wicker Request GAO Review of FCC Emergency Broadband Benefit Program

Sens John Thune (R-SD) and Roger Wicker (R-MS) sent a letter to the Government Accountability Office (GAO) to request that it conduct an independent review of the Federal Communication Commission’s Emergency Broadband Benefit (EBB) program to ensure its success. The letter also requested that there be a comprehensive review of the program to determine its effectiveness and efficiency. They asked GAO examine the following issues and questions:

Waste, Fraud, and Abuse: When establishing the EBB program, what measures did the FCC take to prevent waste, fraud, and abuse? 

Emergency Broadband Benefit Program to launch May 12

The Emergency Broadband Benefit Program will start May 12, 2021. Eligible households will be able to enroll in the Program to receive a monthly discount off the cost of broadband service from an approved provider.

Nebraska PSC Commissioner Crystal Rhoades: Only 3 Percent of Eligible State Residents receiving Lifeline Aid is an Outrage

/Nebraska Public Service Commission (PSC) Commissioner Crystal Rhoades commented on the Promoting Access to Broadband Act introduced by Senate Majority Whip Dick Durbin (D-IL) and Representative Sean Patrick Maloney (D-NY-18) to increase wireless and broadband access to the federal Lifeline program for low-income urban and rural Americans.

California’s net neutrality law and the case for zero-rating government services

California’s 2018 net neutrality law, SB-822, recently went into effect and concerns have been already raised about the legality of “zero-rating,” the practice by which commercial arrangements and unilateral decisions by network operators are exempted from consumer pricing. Under California’s net neutrality law, zero-rating and sponsored data programs violate the new law because certain content cannot be excluded from consumer data caps, or usage-based pricing. Turner Lee offers the following recommendations to state and federal leaders:

The National Urban League's Approach to Digital Equity

On March 31, the National Urban League released the Lewis Latimer Plan for Digital Equity and Inclusion, a collaborative work aimed at addressing the digital divide. If you have the time, follow the link above and give the full report a read. If not, here's the executive summary.

Bill To Increase Access To Broadband Service For Low-Income Americans

Senate Majority Whip Dick Durbin (D-IL) and Representative Sean Patrick Maloney (D-NY-18) introduced a bicameral bill that would increase access to broadband service for low-income urban and rural Americans.  The Promoting Access to Broadband Act (S.1102) would help states increase awareness and enrollment in the Federal Communications Commission’s Lifeline Program.

Verizon punches back in debate over TracFone ownership

Opponents to Verizon’s planned acquisition of prepaid TracFone often cite the negative impacts they believe it will have on Lifeline subscribers and the prepaid market overall. But Verizon is pitching the transaction as a means of improving TracFone’s ability to provide Lifeline-supported services and better serve the prepaid sector. Verizon said that TracFone, as part of Verizon, will become a stronger competitor against the flanker prepaid brands of AT&T (Cricket ) and T-Mobile (Metro).

FCC Seeks Comment on the State of the Lifeline Marketplace

In the 2016 Lifeline Order, the Federal Communications Commission directed the Wireline Competition Bureau to submit a State of the Lifeline Marketplace Report by June 30, 2021. The FCC directed the Bureau to review the Lifeline marketplace and make a recommendation to the FCC regarding whether the Lifeline program’s transition to chiefly supporting broadband services, as set out in the 2016 Lifeline Order, should be completed.

Acting Chairwoman Rosenworcel's Response to Sen Wicker Regarding the Funding Capabilities of the Universal Service Program

On March 2, 2021, Senate Commerce Committee Ranking Member Roger Wicker (R-MS) asked Federal Communications Commission Acting Chairwoman Jessica Rosenworcel for a detailed status of funds report for all Universal Service Fund (USF) accounts, including but not limited to the Connect America Fund (CAF), Lifeline Program for Low-Income Consumers, E-Rate - Schools & Libraries Program, and the Rural Health Care Program.

Q&A with FCC Acting Chairwoman Jessica Rosenworcel: The ‘Homework Gap’ Is an ‘Especially Cruel’ Reality During the Pandemic

A Q&A with Federal Communications Commission Acting Chairwoman Jessica Rosenworcel on how she plans to use her new role at the FCC to tackle digital equity issues. "We must start recognizing that for students who don’t have internet access at home, having the school loan out a wireless hot spot is the difference between keeping up in class and falling behind. We can do something to fix this. It’s why we’re in the process of evaluating how we can update the current E-rate program to meet the moment students and families find themselves in," she said. ...

FCC Seeks Comment on Rural Digital Opportunity Fund Petitions for Designation as an Eligible Telecommunications Carrier

The Federal Communications Commission's Wireline Competition Bureau seeks comment on multiple petitions for designation as an Eligible Telecommunications Carrier (ETC) for the purpose of becoming eligible to receive universal service support. The petitioners are winning bidders, or those assigned support through the division of winning bids, in the Rural Digital Opportunity Fund (RDOF) auction (Auction 904). ETC designation is a prerequisite to receiving universal service support available through the high-cost and Lifeline programs.

Notice of re-establishment of four matching programs for FCC's Lifeline program

A Federal Communications Commission notice published in the Federal Register announced the reestablishment of four computer matching programs the FCC and Universal Service Administrative Company will conduct with Missouri’s Department of Social Services, North Carolina’s Department of Health and Human Services, Pennsylvania’s Department of Human Services, and Tennessee’s Department of Human Services.  The purpose of these particular matching programs is to verify Lifeline eligibility by establishing that applicants or subscribers in Missouri, North Carolina, Pennsylvania, and Tennessee are

Are you eligible for the FCC's emergency internet discount program? Here's how to find out

Congress' December Covid-19 relief bill included $3.2 billion to help low-income Americans pay for broadband service, as the country continues its push toward recovery from the health and economic crisis. Registration for consumers are expected to begin next month.

The Emergency Broadband Benefit: Implementation and Future Policy Directions

Emergency Broadband Benefit Program stakeholders adopted a variety of positions on specific issues, with attention coalescing around several points:

FCC Extends COVID Lifeline Program Waivers to June 30, 2021

In light of the ongoing pandemic, the Federal Communications Commission's Wireline Competition Bureau finds good cause to extend, on its own motion, its prior waivers of the Lifeline program rules governing documentation requirements for subscribers residing in rural areas on Tribal lands, recertification, reverification, general de-enrollment, and income documentation through June 30, 2021.1 However, the bureau declines to further extend the existing waiver of the FCC's Lifeline usage requirement beyond May 1, 2021. At the expiration of the current waiver period on February 28, 2021, the r

FCC Commissioner Starks Remarks at ASU's Wiring the Rez Tribal Government E-Commerce Conference

I want to focus on one critical aspect of moving through and forward from this difficult time: bringing high-quality, affordable broadband into every home—something that’s at the heart of so many of the economic development priorities you are exploring during 2021’s conference. We can no longer defer the hard work on digital equity and believe that a future group and time will solve this issue.

A good test case for Biden's broadband plan: Appalachia's digital divide

Appalachia represents a key test for President Joe Biden's $20 billion plan to get broadband access to communities that don't have it. President Biden, who said during his campaign that rebuilding the middle class in America is the "moral obligation of our time," faces a myriad of challenges in closing the gap, from actually laying down fiber-optic lines to educating consumers and ensuring that prices are affordable. In 127 of Appalachia's 420 counties, less than 75% of households had a connected device.